Serenity Island Resort

Properti bintang 3.5
Hotel pantai dengan pusat kebugaran 24 jam dan layanan spa

Pilih tanggal untuk melihat harga

VIP Access

Ulasan

8,8 dari 10
Luar Biasa

Fasilitas populer

  • AC
  • Spa
  • All-inclusive
  • Bar
  • Tersedia sarapan
  • Kolam renang
Harga saat ini Rp2.270.055
total Rp2.553.812
termasuk pajak & biaya lainnya
15 Nov - 16 Nov

Dapatkan lebih banyak saat Anda menjadi member

  • Hemat 15% atau lebih saat memilih properti VIP Access jika Anda mencapai level Silver atau lebih tinggi
  • Nikmati kualitas terbaik dan layanan istimewa
  • Dapatkan fasilitas menginap di properti tertentu, ditambah upgrade kamar gratis, check-in lebih awal, dan check-out lebih akhir bila tersedia

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 4 dari 4 kamar

Kamar Double Deluks (Beachfront Bure)

8,8 dari 10
Luar Biasa
(9 ulasan)

Unggulan

Patio dengan kursi
AC
Smart TV
Kipas
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
Kamar mandi pribadi
  • 28 meter persegi
  • Pemandangan pantai
  • Kapasitas 2
  • 1 king

Kamar Double Deluks (Palms View Bure)

8,4 dari 10
Sangat bagus
(5 ulasan)

Unggulan

Patio dengan kursi
AC
Smart TV
Kipas
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
Kamar mandi pribadi
  • 26 meter persegi
  • Kapasitas 2
  • 1 king

Vila (Ocean Breeze Bure)

8,0 dari 10
Sangat bagus
(1 ulasan)

Unggulan

Patio dengan kursi
AC
Smart TV
Kamar tidur
Kipas
Gorden/tirai kedap cahaya
Pengering rambut
Kamar mandi pribadi
  • 32 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 4
  • 1 king dan 1 twin

Garden Breeze Family Bure

Unggulan

Patio dengan kursi
AC
Smart TV
Kamar tidur
Kipas
Gorden/tirai kedap cahaya
Pengering rambut
Kamar mandi pribadi
  • 26 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king dan 1 twin
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Tentang kawasan sekitar

Peta
Serenity, Kadavulailai Island, Western Division

Berkeliling

  • Nadi (NAN-Bandara Internasional Nadi) - 24 menit berkendara

Restoran

  • Malamala Beach Club
  • Sunset Bar
  • The Boatshed
  • Nila
  • Nalamu Bar

Tentang properti ini

Serenity Island Resort

Keunggulan properti
Pertimbangkan untuk menginap di Serenity Island Resort serta manfaatkan bar tepi kolam renang, teras, dan kedai kopi/kafe. Dengan di pantai, pijat di pantai, dan kursi berjemur, hotel ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda dengan pijat jaringan dalam atau layanan spa lainnya. Restoran hidangan lokal dan internasional di properti ini, Serenity Island, menawarkan sarapan, makan siang, dan makan malam. Nikmati Pusat kebugaran 24 jam, serta aktivitas seperti voli pantai. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti layanan penatu/dry cleaning dan bar.
Manfaat tambahan mencakup:
  • Kolam renang outdoor serta kursi berjemur dan payung kolam renang
  • Sarapan lengkap (biaya tambahan), antar-jemput bandara, dan check-out ekspres
  • Properti bebas-rokok, penitipan koper, dan handuk pantai
  • Layanan concierge, aula perjamuan, dan meja pemesanan tur/tiket
  • Ulasan tamu memberikan nilai yang baik untuk the pantai dan staf
Fitur kamar
Semua kamar tamu di Serenity Island Resort menyediakan kenyamanan seperti teras berperabot dan ruang kerja ramah laptop, serta fasilitas seperti AC dan jubah mandi.
Manfaat lain termasuk:
  • Kamar mandi dengan shower dan pengering rambut
  • Ketel listrik, kipas, dan setiap hari

Rincian all-inclusive

Di Serenity Island Resort, tersedia harga kamar all-inclusive. Harga ini lebih mahal karena telah mencakup fasilitas makan dan minum di hotel yang sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Gratis parkir di luar properti dalam radius 9 kilometer
  • Antar jemput bandara 24 jam pulang pergi pada waktu yang dijadwalkan dan atas permintaan dengan biaya tambahan
  • Parkir terbatas di properti

Makanan dan minuman

  • Setiap hari sarapan lengkap tersedia pukul 07.00 hingga 09.00 dengan biaya: FJD 35 untuk dewasa dan FJD 18 untuk anak-anak
  • 1 bar tepi kolam renang
  • 1 bar/lounge
  • 1 kedai kopi/kafe
  • 1 restoran
  • Piknik pribadi
  • Tempat makan pribadi/pasangan

Restoran di properti

  • Serenity Island

Aktivitas menarik

  • 1 kolam renang outdoor
  • Gym 24 jam
  • Voli pantai

Cocok untuk keluarga

  • 1 kolam renang outdoor
  • Fasilitas laundry

Kenyamanan

  • Brankas di resepsionis
  • Buku Panduan
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis dengan jam terbatas
  • Toko Souvenir/kios koran

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Pembersihan kamar (setiap hari)

Layanan bisnis

  • Pusat konferensi

Outdoor

  • Di pantai
  • Handuk pantai
  • Kursi di kolam renang
  • Kursi pantai
  • Payung kolam renang
  • Taman
  • Teras

Spa

  • Pijat deep-tissue

Aksesibilitas

  • Tidak ada lift

Lainnya

  • Aula banquet
  • Kelambu
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Seprai disediakan
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Jubah mandi
  • Kamar mandi pribadi
  • Pengering rambut
  • Sabun
  • Sampo
  • Sandal
  • Shower
  • Tisu toilet

Hiburan

  • Smart TV

Makanan dan minuman

  • Air minum kemasan gratis
  • Ketel listrik
  • Layanan kamar terbatas
  • Mesin pembuat kopi/teh
  • Minibar

Lainnya

  • AC
  • Adaptor listrik
  • Brankas
  • Kipas
  • Meja tulis
  • Ruang kerja laptop
  • Setrika/meja setrika atas permintaan
  • Telepon
  • Tirai jendela

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 23.00
Check-in lebih awal tergantung ketersediaan
Check-in lebih awal tersedia dengan biaya
Tersedia check-in tanpa sentuh
Check-in lebih akhir tergantung ketersediaan
Biaya check-in terlambat antara 23.00 dan tengah malam
Usia check-in minimal - 18

Check-out

Check-out sebelum 10.00
Tersedia check-out tanpa sentuh
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya
Tersedia check-out ekspres

Petunjuk check-in khusus

Tamu harus menggunakan transportasi kapal ke properti; tamu harus menghubungi properti setidaknya 24 jam sebelum perjalanan melalui informasi kontak pada konfirmasi yang diterima setelah pemesanan
Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Properti ini mengenakan biaya 3.5 persen untuk pembayaran dengan kartu kredit
Resepsionis buka setiap hari pada pukul 06.00 - tengah malam
Tamu akan menerima email dalam waktu 48 jam sebelum kedatangan yang berisi petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
Harap hubungi properti setidaknya 48 jam sebelumnya, untuk mengatur prosedur check-in Anda
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 10.00
Properti ini hanya dapat dicapai dengan kapal dari Vuda Marina. Transportasi bandara ke Vuda Marina tersedia dengan biaya yang tercantum untuk maksimum 4 tamu per antar jemput. Transportasi kapal cepat sekali jalan ke Serenity Island memakan waktu sekitar 25 menit dan tersedia dengan biaya FJD 240 per pasangan dan FJD 80 per anak usia 0-12 tahun. Transportasi kapal cepat dapat dijadwalkan dari pukul 08.00 hingga 17.00, biaya tambahan berlaku di luar jam tersebut.

Metode akses

Resepsionis tersedia pada jam-jam tertentu

Hewan peliharaan

Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya untuk sarapan lengkap: sekitar FJD 35 untuk orang dewasa dan FJD 18 untuk anak-anak
  • Biaya antar jemput bandara: FJD 290 per orang (satu arah)
  • Biaya antar-jemput bandara per anak: FJD 90 (satu arah), (maks 12 tahun)
  • Check-in lebih awal tersedia dengan biaya (tergantung ketersediaan)
  • Biaya check-in terlambat antara 23.00 dan tengah malam
  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
  • Penggunaan kartu kredit akan dikenai biaya tambahan sebesar 3.5 persen

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit; tidak menerima uang tunai
Tersedia transaksi non-tunai
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Perlu diketahui

Properti ini tidak memiliki lift
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)

Properti ini juga dikenal dengan nama

Serenity Island Resort Fiji/Malolo Lailai Island
Serenity Island Resort Bounty Island
Serenity Island Bounty Island
Serenity Island
Hotel Serenity Island Resort Bounty Island
Bounty Island Serenity Island Resort Hotel
Hotel Serenity Island Resort
Serenity Island Bounty Island

Pertanyaan umum

Apakah Serenity Island Resort memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang outdoor.

Berapa biaya menginap di Serenity Island Resort?

Mulai 10 Nov 2025, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Serenity Island Resort pada 15 Nov 2025 mulai dari Rp2.270.055, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Serenity Island Resort ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Serenity Island Resort?

Persediaan tempat terbatas.Terdapat tempat parkir gratis di dekatnya.

Pukul berapa check-in di Serenity Island Resort?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 23.00. Biaya tambahan berlaku untuk check-in lebih awal (tergantung ketersediaan). Check-in terlambat tersedia mulai 23.00–tengah malam dengan biaya tambahan.

Pukul berapa check-out di Serenity Island Resort?

Check-out pada pukul 10.00.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Apakah Serenity Island Resort menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya FJD 290 per orang.

Apakah ada manfaat all-inclusive di Serenity Island Resort?

Sejumlah kategori harga yang tersedia di hotel ini merupakan all-inclusive.

Di mana lokasi Serenity Island Resort?

Berdiam di atas pantai di Pulau Kadavulailai, hotel ini berada di satu daerah dengan Pulau Mala Mala, Vuda Point Marina, dan Pulau Tivua. Tempat menarik di sekitar lokasi juga mencakup Pantai Saweni.

Ulasan Serenity Island Resort

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 161 dari 258 ulasan
Penilaian 8 - Bagus. 56 dari 258 ulasan
Penilaian 6 - Cukup Baik. 26 dari 258 ulasan
Penilaian 4 - Buruk. 11 dari 258 ulasan
Penilaian 2 - Sangat Buruk. 4 dari 258 ulasan

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Tersia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were excellent and friendly and always willing to help.
Menginap 4 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not an overstimulating environment with some activities available. Loved the wooden slats on the windows. Not crowded.
Menginap 7 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Slim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Le calme (le nom de l'hôtel et de l'ile sont bien choisis)
Menginap 2 malam pada bulan September 2025

8/10 Bagus

Sally

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The Island is quiet with only the hotel for meals. The staff were amazing, friendly, knowledgeable and no effort was spared to please from Wee in management to Peli teaching us the history of the culture. The breakfasts were more than adequate with hot and cold foods, fruit, toast, banana bread, cereals of many varieties. The day/Evening menu could do with variation but presented well. Drinks/cocktails change daily. I absolutely loved the island as a single adult. For children it is lacking. They have snorkeling, canoes, padel boarding and a variety of daily programmes from fish and turtle fishing, cookery, island hopping language lessons etc. Serenity by name and serene it surely was.. I will definately return. Great introduction to Fiji. A must if you just need chill and recharge your batteries.
Menginap 9 malam pada bulan September 2025

10/10 Sangat Bagus

Michelle

Menginap 6 malam pada bulan September 2025

4/10 Buruk

Adele

Tidak Disukai: Fasilitas
TV didn't work the whole time I was there. No one could fix it. Waited three days for a replacement hairdryer. If I didn't ask again I would have never got it. Some cash and shoes stolen. Food is terrible and over priced. Lady at the restaurant not friendly and it looked like I was a burden to her. Facility run down and broken. Not a good experience. Some of the other travelers agreed.
Menginap 6 malam pada bulan Agustus 2025

10/10 Sangat Bagus

SEAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
90 % of the cabins were oceanfront. Comfortable bed. Nice deck and a relaxing hammock. Great staff especially Cero.
Menginap 5 malam pada bulan Agustus 2025

8/10 Bagus

nicola louise

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have just spent 12 nights on Serenity island and loved every minute. The staff are so lovely and helpful especially the restaurant and bar staff they made our holiday very special! The food was good we didnt have one bad meal lovely salads, burgers and amazing curries and the traditional buffet was amazing. We stayed in a garden bure and it was lovely private and well equipped bed was comfy and room was cleaned every day to a very high standard. We went all inclusive so food and drinks between the hours of 7-9am 12-2pm 6-9pm were included which was plenty lovely cocktails and nice cold beers and a great varied menu, as its an island if they didn't have all the ingredients for they improvised which was great and totally worked, big hands up to the chef ! There are plenty of beds and large bean bag beds by the pool for everyone and there are huts along the beach with beds in to soak up the sun and atmosphere. There was singing every night at 8pm and if you had a birthday or were new to the island or leaving they made it extra special. The sea is amazing and you can snorkel or take out the kayaks, we saw some amazing fish was just beautiful! You can walk around or through the island which is great and takes about 30 mins. The staff do thier best to make your holiday fun there is a board refreshed every day with activities free and paid for we especially loved the crab racing event was great fun ! We would definitely recommend and definitely go back!
Menginap 12 malam pada bulan Juli 2025

10/10 Sangat Bagus

Tiffany

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Serenity certainly lived up to its name and is an incredibly beautiful and relaxing island. My husband and I along with friends enjoyed the most amazing 10 days. From the beautiful welcome to the farewell song, the staff went above and beyond to make us feel at home with family. Everything was always done with a beautiful smile and friendly Bula. The location was an absolute dream with our bure right on the beach with the crystal clear water only steps away. The rooms were clean and comfortable. Snorkelling was next level amazing, there are no words...... Sunrise, sunsets and walking around the island everyday was another highlight. We enjoyed every minute of our stay and cannot wait to return asap 😊
Menginap 10 malam pada bulan Juni 2025

10/10 Sangat Bagus

Madison

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Travelled as a solo female traveller the staff were friendly and very accommodating food was really nice and would love to stay again.
Menginap 8 malam pada bulan Juli 2025

10/10 Sangat Bagus

Paula

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Isilated and peaceful. Great facilities. Exceptional staff.
Menginap 10 malam pada bulan Juli 2025

6/10 Cukup Baik

Alison

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I love the location of the island. The water was amazing. The staff need more training, but were lovely people The whole resort is very tired and some parts of it are very rundown
Menginap 2 malam pada bulan Juli 2025

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan
Wonderful resort to getaway for a relaxing holiday. Beachfront acccommodation good and close to to water, a bit rocky during low tide. Staff make the place, friendly and always willing to help, tradionitional songs each night. Food in restaurant good, included breakfast limited but does the trick - eggs made to your request. Water and off island activities available, highlight for me was Malika traditional Fijian massage, went everyday I was staying. Solid 3 star resort, great value for money and not many kids, great place to relax and unwind.
Menginap 7 malam pada bulan Juli 2025

10/10 Sangat Bagus

Kate, Chesterfield

Menginap 4 malam pada bulan Juli 2025

10/10 Sangat Bagus

Abi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
What an incredible time we had on this beautiful island. The staff welcome you as family and are so generous of heart. We couldn't believe the accommodation was right on the shore and everyday is like a day in paradise. The snorkeling out the front of the island was phenomenal. From spectacular coral gardens to a myriad of fish every day. We enjoyed walks around the island, joining in the activities and the incredible views. I would go back in a heartbeat. The accommodation was clean, very comfortable and perfect for relaxing by the water. Embrace 'Fiji Time' and slow your own pace at this lovely island. Each night your are treated with a series of songs from the staff and joining in the staff volley ball game is a highlight.
Menginap 10 malam pada bulan Juni 2025

2/10 Sangat Buruk

Erika

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Worst place we have stayed in years

Shockingly horrible experience, confirmed by several other groups who said serenity is one of the worst resorts if not THE worst, in Fiji. Broken kayaks, literally 6 lounge chairs by the rundown pool, no chairs for bure decks, no hot water, service unfriendly (shocking in Fiji), and oh - we were left for 1.5 hours on a neighboring island because they didn’t pick us up (common according to south sea island). What a shame. We dug into the resort and they are apparently going through bankruptcy, which is how it feels! Under no circumstance should you stay here!
Menginap 3 malam pada bulan Juni 2025

6/10 Cukup Baik

Lance Robb

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Property needs a face lift. Lots of amenities and buildings way past due remodels. Broken walk way boards, horrible lack of simple fresh water in the island to drink.
Menginap 6 malam pada bulan Juni 2025

10/10 Sangat Bagus

William, Coleman

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Serenity Island is beautiful and the snorkeling around the island was amazing! The staff at Serenity were wonderful and treated us like family! We enjoyed their beautiful singing everyday and the meals were delicious! We loved our ocean front Burre! Note for management purchasing more complete paddle boards with fins & paddles, and kayaks & paddles and snorkel gear to allow for more guests to enjoy the water sports would make experience even better.
Menginap 8 malam pada bulan Mei 2025

10/10 Sangat Bagus

Jesse

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have no complaints
Menginap 5 malam pada bulan Mei 2025

10/10 Sangat Bagus

Katrina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was awesome except the ac kept dripping onto the floor. Dont know if that can be avoided though cause of the climate. The shower didnt drain properly so you stood in water as you showered but aside from that. Everything was wonderful. Im sure youll run into to t
Menginap 2 malam pada bulan April 2025

10/10 Sangat Bagus

Virendra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ecxe;llent and fantastic need more food optionsvery nice n safe perfect stay, going back soon
Menginap 2 malam pada bulan April 2025

4/10 Buruk

Scott

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Tired and lacking investment. Go elsewhere

Resort is very tired and aged and unfortunately it relflects in the staff also who seem demotivated and tired. Part of the beach is lovely, but the rest is covered in rubbish that has washed up. The rooms are very small and basic, but sufficient for sleeping. The food is limited and poorly executed (although the Kakonda was good). The drinks are also low quality. Unfortunately the place needs investment but doesnt seem to be getting it. They also charge for a boat transfer from South Sea Island if you're on South Sea Cruises transfer from another resort, claiming there is no direct stop, but this is false as we got dropped at the resort and picked up off the big boat (standard drop off for most resorts). I've queried this unnecessary charge and heard nothing back, which is another example of their service. The pool was closed when we arrived, ladders left out, nails lying on the pool deck.... They also get day trip visits and we had a group arrive during our stay who took and held all the snorkeling gear for most of the day and the day beds around the pool, you get no priority as a paying guest. Bring your own snorkels! Definitely a lot of nicer places in Fiji where you'll get a proper Fijian experience and hospitality for similar (or less) money. Hopefully they can get investment and support soon....
Pool closed with no update or heads up from staff on check in
Nail left on the ground, so I put it on table so someone didn't stand on it.
Ladder left lying around.
My 'medium rare' cooked steak
Menginap 2 malam pada bulan Maret 2025

8/10 Bagus

John David

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Overall, we had a good time. The staff weee very welcoming and nice and the food was above expectations. However a couple items to be aware if you stay here: We chose the all inclusive option but it’s not a true all inclusive resort. Food and drink are only covered during “meal hours” which exclude 2-6 pm. Their system to track all inclusive guests is also faulty as they rely on paper receipts to tally up drinks that don’t have time stamps. So at checkout I was surprised with large charges for drinks that should have been included in the all-inclusive package. Thankfully the staff was great about making adjustments at check out. The only other negatives were that we never received our welcome drinks and communication with staff was difficult (both taxi arrangements never showed up) and room didn’t have bath towels for a day. Not a huge deal but an inconvenient nonetheless.
Menginap 3 malam pada bulan Februari 2025

10/10 Sangat Bagus

John

Menginap 2 malam pada bulan Februari 2025

6/10 Cukup Baik

Zdenek

Bepergian dalam rombongan

I don´t recommend!!

We were on the island for 3 days with friends. A very pleasant resort from the start. At the end of the holiday, we no longer had this feeling. We had an all inclusive stay. The staff were annoyed that we still wanted something. I do not recommend the All inclusive service! When leaving Serenity for the main island of Fiji, we discovered that our money had been stolen. The safes were not functional in the cabins, but we believed that we were in a safe resort. We were very wrong. We discussed it with the manager, but to no avail. Big disappointment with this resort.
Menginap 3 malam pada bulan Februari 2025