Hotel dekat Braintree Village

"Lovely stay as usual but aircon unit very noisy"

"Parking easy and safely tucked away behind hotel. Lovely spacious room and fresh bedding, very clean. Very helpful staff. Excellent breakfast, lots of choice, in lovely large dining room."

"Clean"

"The rooms are clean but lack basics. No water in the rooms. You cannot get food after 10pm. The jacuzzi is designed to kill you. There is so much chlorine it feels like a gas chamber. Its awful. Its supposed to be relaxing but you leave crying. The sauna and steam rooms are great. The swimming is good and perfect temperature. I asked one of the staff to reduce the amount of chlorine but she just said its not my job. She looked like the cleaner. The lady at the spa Danielle was just great. She...

"The host forgot to send me access code before check in, I had waited for 30 min. except that, everything is good."

"The room was very clean, very comfortable, with quality fittings. Comfortable bed, quality bedlinen, soft towels, helpful host - highly recommended."

"Ok but do NOT book in the summer!! Only one room has air con and the heated towel rail can not be turned off! Even with the fuse removed (owner advised we remove). This made the bathroom ridiculous hot which filtered through to the room. Room wasn’t the cleanest, stains up the walls from coffee (I hope) Aircon in all rooms would make it much more comfortable and the rest could be overlooked. Staff were fantastic though."

"Do not book here. I booked 10 months in advance and when we arrived they couldn’t find my booking. Given a room on 2nd floor, in direct sunlight so it was like a sauna, but they did give us a fan. Arrived back at midnight to find gates closed and locked. Had to call someone to unlock the gate and let us in. Next morning tried to use the shower and wouldn’t work, then tried the was basin and no water. When I mentioned the shower at checkout, they knew about it and said we should have been...

"Comfortable stay"

"Nice staff. But walls peeling in bathroom, door entry into room has huge gap underneath so you can hear everything in and out of the room. Flies buzzing around, bins being emptied at 8am next to our room. Mould in bathroom"

"The hotel is tired and needs to be refurbished feel sorry for the staff as a lot of people complaining the staff were fantastic"

"Excellent room for my stay. Every detail thought of and provided to a high standard."

"The hotel was alright but charging nearly a tenner to park in their own car park is a joke. Good breakfast albeit another £30. Had to spend nearly the room cost again to park and eat. Could have got somewhere much nicer if I wanted to spend over £100 and eaten and parked for free. Wouldn't come again"

"L"

"Lovely, interesting old building in a very good location. Given the age of the hotel there are the inevitable uneven floors and slightly steep stairs. The free parking at the rear of the hotel is a real bonus. Our room was comfortable, well equipped and pleasantly decorated. The breakfasts were consistently good but sadly the hotel does not provide evening meals. All the staff were cheerful and very helpful. We would definitely stay here again."