4/10 Buruk
Jamie
Bepergian bersama keluarga
14 Des 2025
i booked a room yesterday to treat my wife we checked in i booked a table for 5pm as i had an event to go to at 7pm we got there at 5 pm we placed our order we waited 15 mins no drink so we chased it up after we sat another 15 mins the staff didn't even know wat we ordered do we sorted that then we waited a futher half hour by then we had enough and we had to go to our event so we didnt even get a meal i planed before our night out since the last time i came here your service has got terrible u got staff stood around talking not a care in a world while we sat patient customers that didn't even get served. when we were waiting for around 20 minutes, the came to us and said can i confirm your order, he read the order and it was missing my wife's meal. he said he would sort this. whilst waiting could see the steak i had ordered on the pass. this then sat there until we decided to leave after 50 minutes of waiting, bearing in mind we were the only people in there for the first 10 minutes. when telling the gent we had to leave as we needed to get ready, he then told us it was the restaurant manager who had messed our order up. considering the restaurant was empty we did not expect this and even more so when you can see the kitchen staff stood around drinking tea and chatting.
Jamie
Menginap 1 malam pada bulan Desember 2025