Search Hotels Near Brightwell Vineyard, Wallingford

"Had a mini break here and we were very impressed with the hotel. All the staff were very friendly and efficient the food was good and the room was very well presented. If we were to come to this area again we would stay here again. "

"Where do I start… check in-no one took a deposit so had trouble with having to pay for everything as I couldn't bill room until I finally sorted it at the front desk. Room key didn’t work second day because my reservation of adding a night seemed to confuse staff so had to be at the front desk every morning until that was sorted. Room restock was HORRIBLE. Had to call every night of a 4 night stay because staff had not refreshed at least 1-5things such ascoffee, tissue, sugar, water, spoon, coffee cups. They didn’t clean room, wipe fixtures, or vacuum. Bed was made by throwing up the duvet and haphazardly throwing the pillows on the bed. Had a young woman masseuse who thought she was a medical doctor and I had to tell her 4 times to stop working on my back in a sensitive area and she told me “but you are tight all over” so we work where it’s needed!!!!!!! Excuse me I have been in this body for 60 years and I know it better than you little girl!!!! Room was noisy as it was right next to the utility closet where the staff made a huge ruckus getting the vacuums out at 7:30am every morning. Fire alarm went off randomly one morning at 8am-no communication, information. Nothing. I ignored it as the service was so subpar I figure it was a false alarm..and it was but it went on for 20 minutes. You get complimentary items first night but then couldn’t get them again even though I offered to pay for them to get them. Got impression all staff just did the BARE minimum"

"yes"

"Fantastic 2 nights at The Hilton"

"No breakfast served during the week. Still waiting for my VAT receipt, which staff were unable to access without the Manager. Have emailed twice but no reply."

"Stayed for work is a nice friendly hotel well situated on the riverbank"

"Great stay"

"A lovely boutique hotel right on the river Thames. Our room was lovely and cosy ; comfy bed and nice bath ( though there was a leak which we reported) ; It was lovely and quiet. Breakfast was ok - no fruit or GF cereal for a reason that did not stack up ; No GF sausages which is just lazy chefing ( I say this on many reviews) so a GF breakfast reduces to bacon egg and beans - not a problem but with a bit of thought , could be so much better at £15. Does not detract from the fact we would stay again"

"Booked a deluxe single room and it was a substandard double. Not everyone would be happy with a double bed when booked single. Instructions were to message if arriving after 4pm. I didn't know an exact arrival time, however they asked for my mobile and time again, so could provide self checkin, so gave estimated arrival and mobile, then they didn't respond. On arrival it says ring both bells but nobody came for few minutes then sounded impatient as expected me to just walk in! Had to pre-book breakfast for both days at start. Told breakfast 8-9am, but still being set out at 8.15 on first day. Was not told how it worked so just had to work it out. Terrible hosting. Scrambled eggs had brown flecks through it day 1 and was more like fried beaten up eggs on day 2 with dark brown base. Both days was only luke warm. On day 2 cooked food arrived before I'd hardly started my cereal. I wasn't happy with my room either, very dusty, orange pips on the floor, a half drunk bottle bottle of drink in the bottle cooler, out of date UHT milk, no biscuits as shown in the photos, no mirror in the bathroom just fittings for one, shower head didn't fit in the holder properly and fell on me twice, shower temperature control did not work so too hot, (I tried turning it both ways!), extension socket from an extension sockets (how did that pass safety check?), one window had no closure and not a decent lock on door so concerned for my safety especially as all single glazed. Room scruffy "