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"2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better service"

"Beautiful setting and hotel. There were some very strange noises in the night"

"This is our second visit to the hotel. We had a double room for three nights, that was showing slight signs of wear and tear. The room was very clear, although when I asked the lady who was cleaning our room for a toilet roll, she explained I would have to go to reception as she did have any. We also left towels in the bath to be replaced, they were folded up and put back on the side without being replaced. All the staff were very friendly, particularly the staff on reception. We ate breakfast at the golf course club house. It was very reasonably priced and delicious."