"The bell services and house keeping were not helpful at all. We asked a few questions to bell services and the gentleman gave us passive aggressive answers. After a long first night swimming and walking we came back to no bedding for the couch sleeper and had to request that ourselves. First morning, no housekeeping. Again, we had to request for towels. We frequently used the beach and dragged sand unintentionally into our suite. No housekeeping because the sand remained. We had to hand our trash over multiple times and request for toilet paper as well. Our kitchen had nothing not even a fork available. No coffee maker, just espresso. We didn’t have a do not disturb sign up either so we were taken back by the lack of housekeeping. The beach and pool staff were wonderful! The pool/beach gentleman we saw all week were the friendliest and most sincere workers there. The decor and atmosphere were beautiful and clean. The hotel smell was amazing. Location was perfect. Just not sure I’ll be back."