Hotel dekat Bukit Tabur

"Excellent"

"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

"theres an unknown man banging at ourguests doorroom at 12 am midnight for almost 30 minutes and it was very difficult to call the front office or the security..theres no immidiate respon from them until morning after our guests report the incident to them at the front office. it is very dissapointing experience for my guests"

"Great budget place to stay. Short walk to subway. Bit of a strange check in process since apartments are rented privately but it was easy enough once we sorted it out. Pool was a nice feature and the room we got was great. Security was also great."

"Ghe room had a pillar in the center dividing the 2 single 🛌 "

"The hotel's air conditioner was leaking water."

"Selesa dan byk kemudahan yg ada disekeliling premis."

"値段は安いがそれ相応の宿でした。 良い点　Wi-Fiが問題無く使えた。冷凍付きの冷蔵庫が付いていた（日本からではなく他国からの買出し旅行で滞在した為）。早朝に到着した為フロントで荷物預かりサービス（有料）があったのは助かった。 悪い点　ソファが臭い。毎日虫（特にゴキブリ）が出る。ティッシュが無い。食器用洗剤も用意されていない。熱いシャワーが出ない。シャンプーが泡立たない。低層階の為、眺望は何も無く暗い（４１階建ての6階）。そして設定の問題なのか上層階で満員になっているせいなのか、エレベーターが全然来ず、乗れない。キッチン用具はフライパンしか使えず、ポットも中身が黄色くなっていた為料理は一切しませんでした。 上記を容認出来る方であれば泊まれるかと思います。 ＊我々は冷凍庫付きの冷蔵庫が必須であった為、こちらを選びました。"

"The administrative of the hotel are friendly."

"Our stay at Heaven Suites was very comfortable and smooth. The staff was extremely responsive and understanding in our communication and kind enough to arrange a late check-in to match our flight schedule. The room was spacious and comfortable having the essential amenities for a pleasant stay. We already have plans to return."

"The unit was clean, cozy and exactly as described. The check-in process was smooth and the place had everything we needed for a comfortable stay. Would definitely recommend and stay again. "