"Great location. Room upgrade was appreciated. Front desk very helpful. Having the adapter to borrow was very helpful. The style of the room was not to my taste but was clean and comfortable."
"It is a decent hotel. Very close to the train station. It is an old building and a little worn as a result. But clean and staff is friendly. It is a basic simple hotel. Fun decorations in the staircase."
"It was a nice hotel right across from train station. So location was great if you’re traveling by train. Nice walk to the lake. Town was interesting to walk around and see all the old buildings."
"Clean and tidy but not as modern and fresh as other Novotels like York UK, Berlin Germany or Vienna Austria. (Balconies are a little tired and bathrooms not as modern)
Pillows are uncomfortable as one square and one rectangular.
Great location and easy access to Lake and public transport."
"Stayed here as was diverted from Zurich. Got in very late. Staff at desk was helpful. Got to room. Looked dated and in need of renovating. Carpet looked stained. Turned down bed and there was a stain on the sheet. It had been washed but was still stained right at the head of the bed. Shouldn't use sheets like that. Pillows smelled of other people's heads. Bathroom nice but cracked tiles on floor and in shower. Tiles on bathroom wall and floor grouting had mold. For a hotel of this quality and price I expect a lot better."
"Excellent location in terms of airport proximity. Free, very frequent hotel shuttle took us between the hotel and the airport which was also the nearest major train station. Very happy with the large suite we got! Noor in the front desk was superb, as was everyone else we interacted with."