4/10
Our stay was ok, though I was unpleasantly surprised on my first attempt to order a drink that Aperol Spritz is not included in the “All inclusive”. I understand top shelf liquor, but Aperol is a mixer, and it is not even expensive. This should be disclosed somewhere not on the paper that you receive when you show up stating the list of things that are part of the plan. I had to pay $17 for one!
Also, there’s no option to get into the ocean. Clearly, I understand why, super rough waters, but it should say somewhere that is a pool only resort.
Also, it is misleading that you say the resort includes airport shuttle. It is not a direct shuttle as it stops at the sister properties, and in addition to that I paid for round trip which I could not use because the first shuttle leaves at 8:50, which will make me late for my flight. It is limited, restricted and not helpful at all! The concierge lady was not helpful and said I had to pay $90 on top of $120, I already paid.
Truth is the property is beautiful, the staff (minus the concierge lady) was very nice and helpful; however I would not visit this resort again.
Leo Piloto
Menginap 4 malam pada bulan Juli 2025
