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"Poor communication by operator, limited staff availability, and inflexible to guest circumstances"

"Clean room, excellent location, friendly staff. But it was difficult to use a shower as the temperature of water changed all the time. "

"Our rooms had ill-fitting single framed windows that allowed the noise from revellers in to roomsinto the rooms until around 0430. My showers was"

"Great location! Amazing breakfast!"

"The Villa Tower Inn is an incredible Italian experience. It is a beautiful building with authentic decor. My room was on the first floor; which I recommend. The room was large, with wood windows that opened to a courtyard. I was memorized by the chandelier and ceiling in my suite. The bath is modernized, roomy and shower ran hot water throughout my showers. The best part is and will be the staff. Very helpful, friendly and can make a mean espresso! The location is around the corner from the Pisa tower and restaurants. It’s a great choice! "

"Finishing of the room is poor. Service was good and attentive. Knowledgable of the area. Facilities basic. Provision of a kettle would have been good. Shower is very small. I'm petite but found it confining and uncomfortable. Great location. "

"The staff was fantastic. Really impressed attention."

"I booked one double room but the hotel upgraded me to two singles. Other things I liked were good breakfast, especially the croissant was excellent, shuttle bus service to the airport at reasonable price. Everything was above average and the hotel well worth a 4-star rating."

"Very clean room. Sky TV watchable in Junior Suite. Breakfast was various and wonderful. Outside street parking is possible, but I parked in the garage which cost additional 15EUR. To get to the room, it was like a labyrinth."