Room, 2 Queen Beds | Desk, rollaway beds, free WiFi, bed sheets
Check availability

Reviews of Econo Lodge

2 out of 5
Econo Lodge
59 Riverside Gate, Okotoks, AB

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 446 reviews" "
Rating 8 - Good. 192 out of 446 reviews" "
Rating 6 - Okay. 47 out of 446 reviews" "
Rating 4 - Poor. 24 out of 446 reviews" "
Rating 2 - Terrible. 13 out of 446 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Derek

Stayed 1 night in May 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and quiet. Beds were very comfortable. Great walking paths along the nearby Sheep River
Stayed 3 nights in May 2024
Response from Management on 27 May 2024
Thank you for staying with us.

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Very basic rooms that are showing their age. As we left, we saw a commercial mouse trap in the lobby. The staff, however, was excellent - very friendly and helpful.
Stayed 2 nights in May 2024
Response from Management on 23 May 2024
Thank you for staying with us.

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok. We picked this hotel bc of the price. The lady at the front desk at checkin was wonderful. The beds and pillows were good. I didn’t like their shower towels. The breakfast was super basic but my family enjoyed it.
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Thank you for staying with us.

6/10 Okay

rhonda

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stair access to second floor only. No mention in info. Staff was helpful. Stairs are a challenge/ safety issue with my medical condition.
Stayed 2 nights in Apr 2024
Response from Management on 20 May 2024
Thank you for staying with us.

8/10 Good

kody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Besides the train nice hotel
Stayed 2 nights in May 2024
Response from Management on 17 May 2024
Thank you for staying with us.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 17 May 2024
Thank you for staying with us.

10/10 Excellent

Jodi

Stayed 1 night in May 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Breakfast was very limited. Room was clean
Stayed 3 nights in May 2024
Response from Management on 9 May 2024
Thank you for staying with us.

8/10 Good

Ausstina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 9 May 2024
Thank you for staying with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room
Stayed 1 night in May 2024

8/10 Good

Nila

Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for staying with us.

6/10 Okay

George

Ok
Stayed 1 night in May 2024

8/10 Good

Kristine

Liked: Cleanliness, amenities
Close to amenities
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at check-in.
Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and competent staff
Stayed 1 night in Apr 2024
Response from Management on 1 May 2024
Thank you for staying with us.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
God clean room
Stayed 3 nights in Apr 2024
Response from Management on 30 Apr 2024
Thank you for staying with us.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and accomodating. We'll be back.
Stayed 2 nights in Apr 2024
Response from Management on 26 Apr 2024
Thank you for staying with us. Hope to see you again in the future.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 26 Apr 2024
Thank you for staying with us.

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peter at the front desk is very nice and helpful. Great staff makes your stay even more enjoyable! Thanks Peter for all your wonderful help!
Stayed 1 night in Apr 2024
Response from Management on 15 Apr 2024
Thank you for staying with us.

10/10 Excellent

Swamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the heart of old Okotoks!
Stayed 3 nights in Apr 2024
Response from Management on 7 Apr 2024
Thank you for staying with us.

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room space is not that spacious
Stayed 2 nights in Mar 2024
Response from Management on 7 Apr 2024
Thank you for staying with us.

6/10 Okay

Sandra

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Management on 7 Apr 2024
Thank you for staying with us.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 24 Mar 2024
Thank you for staying with us.

10/10 Excellent

Steve

Liked: Staff & service
Reasonable price
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
Thank you for staying with us.

8/10 Good

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easy to get to amenities. Staff were super friendly and helpful. Bed was super comfy. Only minor negative comment is that breakfast was a bit too basic and underwhelming, not much selection. It would be really nice to have a little fruit and a couple hot food options.
Stayed 2 nights in Mar 2024
Response from Management on 8 Mar 2024
Thank you for staying with us.

10/10 Excellent

Claire

Stayed 1 night in Feb 2024
Response from Management on 24 Mar 2024
Thank you for staying with us.

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
People were nice
Stayed 2 nights in Feb 2024
Response from Management on 28 Feb 2024
Thank you for staying with us.

2/10 Terrible

Jade

Stayed 1 night in Feb 2024

8/10 Good

Venessa

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Thank you for staying with us.

4/10 Poor

william

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Night clerk was rude and complaining
Stayed 2 nights in Jan 2024
Response from Management on 28 Feb 2024
On behalf of our team, I would like to apologize for failing to exceed your expectations with your stay.

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was in town for a dog event, pet friendly was the primary reason I booked, with an affordable pet fee. Bed was comfortable, decent location. 15% discount at Denny's across the street.
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Thank you for staying with us.

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop along route
Clean friendly
Stayed 1 night in Jan 2024
Response from Management on 31 Jan 2024
Thank you for staying with us.

6/10 Okay

Catherine

Stayed 1 night in Jan 2024
Response from Management on 31 Jan 2024
Thank you for staying with us.

6/10 Okay

Esther

Disliked: Cleanliness, property conditions & facilities
The room was not clean especially the floor. It looked like it had not been swept in a week
Stayed 1 night in Jan 2024
Response from Management on 31 Jan 2024
On behalf of our team, we would like to apologize for failing to exceed your expectations with your stay.

10/10 Excellent

Keith

Stayed 1 night in Jan 2024
Response from Management on 28 Feb 2024
Thank you for staying with us.

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 11 Jan 2024
Thank you for staying with us.

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for staying with us.

10/10 Excellent

Tracy

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean Staff friendly and helpful. library within walking distance and some nice walks in the area.
Stayed 2 nights in Dec 2023
Response from Management on 29 Dec 2023
Thank you for staying with us.

8/10 Good

Peter Paul

Stayed 1 night in Oct 2023
Response from Management on 24 Nov 2023
Thank you for staying with us.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on 20 Nov 2023
Thank you for staying with us.

10/10 Excellent

Shannon

Travelled with family
Liked: Staff & service
Disliked: Amenities
Check in agent was fantastic. Rooms are older but clean. The hotel.is not fancy but comfortable. Gas station is next door for snacks etc. Good location
Stayed 1 night in Nov 2023
Response from Management on 18 Nov 2023
Thank you for staying with us, hope to see you again in the future.

10/10 Excellent

Arlene

Stayed 1 night in Nov 2023
Response from Management on 20 Nov 2023
Thank you for staying with us.

10/10 Excellent

Corall

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 19 nights in Oct 2023
Response from Management on 14 Nov 2023
Thank you for staying with us.

2/10 Terrible

Shirley

Travelled with pets
Disliked: Staff & service
I booked a standard room for 1 person and had a pet. The person that checked me in was confrontational from the minute I walked in. Firstly telling me, with out my solicitation, that I get ripped off by booking through an on line agency because of the fees. Made me feel like an idiot. Then when I told her I had a pet she told me that I should have called ahead. I guess I should have but didn't realize I had to since it said that it was a pet friendly hotel. She proceeds to scold me and tell me that she will keep me in the room booked on the computer from the 3rd party but has to charge me for an up graded room. I'm like wait a minute I expect to pay for the pet fee of 10 but why am I paying 20 extra. She continues to attempt to explain because its for the extra cleaning etc. well that is why I pay the extra 10 fee. I was tired and just ended up paying it but don't feel it was appropriate. oh and that there was now a line up and she was saying out loud " oh great now I won't get to eat my dinner" . Seriously I used to manage a hotel and I've had many stays at hotels with and with out my dog. This was truly the wrong person for this front office job.
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
On behalf of our team, I would like to apologize for failing to exceed your expectations with your stay. I will look further into this situation that took place.

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Thank you for staying with us.

10/10 Excellent

Rhemar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Thank you for staying with us.

10/10 Excellent

Derek

Stayed 1 night in Oct 2023
Response from Management on 20 Nov 2023
Thank you for staying with us.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sleep. Quiet and clean.
Stayed 1 night in Oct 2023
Response from Management on 30 Oct 2023
Thank you for staying with us.

8/10 Good

Gerard, Red Deer

Travelled with partner
Liked: Cleanliness, staff & service
Clean rooms, comfy bed, friendly check in, excellent location, good price, got a discount at Denny’s for staying at Econolodge. Stay was very good The in room heater/air conditioner was so noisy I had to shut it off to be able to sleep, advised the desk clerk, and she informed me they are in process of replacing them.
Stayed 1 night in Oct 2023
Response from Management on 28 Oct 2023
Thank you for staying with us.