Cari Kapal Pesiar di Cancun

"The overall hotel could use some updating. The main pool had a lot of sand inside all week, trash that we saw there in the same spot daily. The staff were all very friendly, helpful and very welcoming. A few things regarding our room. We reported one of the beds had a huge dent when you laid on it, our backs fell into a hole. It was never addressed. Every time we showered, the water would leak through and we had a puddle to clean up afterwards. Our conditioner was also not refilled. For...

"Muy buen trato desde el inicio y desde que salimos."

"Excellent food, beautiful place, very clean. Staff in dining was not to helpful had to wait on drinks for a long period."

"Solo la caja de seguridad no funcionó ,todo lo demás bien"

"Para lo q se requería excelente"

"Everything is good"

"Our room was upgraded to a suite that we loved! The airport shuttle was perfect for safe, dependable travel upon arrival and departure to the hotel. The bar was great and well stocked. The staff was friendly and very helpful. I would definitely come back to this resort in the future."

"I love this property. It's probably a gem that a lot of people don't know about. Customer service was phenomenal."

"The food and drinks are very good, it's in a good location, the only think l would like to improve is the jacuzzi, since the water the first day was just warm and the next day was cold, l would expect hot water in the jacuzzi. I love the beds on the beach!"