Krystal Grand Cancun All Inclusive

Properti bintang 4.5
Hotel berkualitas tinggi di pantai, dengan 3 kolam renang outdoor

Pilih tanggal untuk melihat harga

Galeri foto untuk Krystal Grand Cancun All Inclusive

3 kolam renang outdoor, dengan payung kolam renang dan kursi berjemur
Ruang perawatan pasangan, sauna, hot tub, dan perawatan tubuh
Altitude Releve 1 King Ocean View | Pemandangan dari kamar
Pemandangan dari udara
4 restoran, melayani sarapan

Fasilitas populer

  • Parkir tersedia
  • Kolam renang
  • Bar
  • All-inclusive
  • Spa
  • Layanan kamar

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 4 dari 4 kamar

Altitude Suite

Unggulan

Balkon
AC
Tempat tidur bayi gratis
TV LCD
Pilihan bantal
Gorden/tirai kedap cahaya
Perlengkapan mandi desainer
Jubah mandi
  • 51 meter persegi
  • Kapasitas 4
  • 2 double ATAU 1 king

Kamar Deluks, tepi laut

Unggulan

Balkon
AC
Tempat tidur bayi gratis
TV LCD
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Shower rainfall
Pengering rambut
  • 32 meter persegi
  • Kapasitas 4
  • 2 double ATAU 1 king

Kamar Deluks

Unggulan

Balkon
AC
Tempat tidur bayi gratis
TV LCD
Gorden/tirai kedap cahaya
Kamar mandi pribadi
Pengering rambut
Jubah mandi
  • 32 meter persegi
  • Pemandangan kota
  • Kapasitas 4
  • 2 double ATAU 1 king

Altitude Suite Ocean Front

Unggulan

Balkon
AC
TV LED
Pilihan bantal
Gorden/tirai kedap cahaya
Perlengkapan mandi desainer
Jubah mandi
Kamar mandi pribadi
  • 51 meter persegi
  • Kapasitas 2
  • 1 king

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Tentang kawasan sekitar

Peta
Boulevard Kukulcan km 8.5, Cancun, ROO, 77500

Yang ada di sekitar

  • Pantai Gaviota Azul - 1 mnt jalan kaki - 0.0 km
  • Cancun Convention Center - 8 mnt jalan kaki - 0.7 km
  • Pantai Forum - 9 mnt jalan kaki - 0.8 km
  • Pantai Chac Mool - 17 mnt jalan kaki - 1.5 km
  • Pantai Zona Hotel - 9 mnt berkendara - 5.0 km

Berkeliling

  • Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 29 menit berkendara

Restoran

  • ‪Hooters - ‬6 mnt jalan kaki
  • ‪Mandala - ‬6 mnt jalan kaki
  • ‪The Moongate - ‬2 mnt jalan kaki
  • ‪Monkey Business - ‬5 mnt jalan kaki
  • ‪Forum Beach Club - ‬7 mnt jalan kaki

Tentang properti ini

Krystal Grand Cancun All Inclusive

Hotel mewah all-inclusive ini dekat dari Pantai Gaviota Azul
Dekat dengan Pantai Zona Hotel dan Cancun Convention Center, Krystal Grand Cancun All Inclusive menyediakan bar kolam renang, bar pantai, dan bar tepi kolam renang. Dengan pasir putih, tepi pantai, dan rumah kecil pinggir pantai gratis, hotel ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri dengan Aromaterapi, pijat jaringan dalam, dan perawatan tubuh di Spa Reflect, spa di properti. Di 4 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, menu anak, dan laut. Kelas aerobik dan kelas yoga ditawarkan di Pusat kebugaran 24 jam; aktivitas lainnya meliputi voli. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti minimarket dan teras.
Manfaat lainnya termasuk:
  • 3 kolam renang outdoor dan kolam renang anak, dengan kursi berjemur, payung pantai/kolam renang, dan bar kolam renang
  • Parkir valet gratis gratis
  • Penitipan bayi/anak-anak (dengan biaya tambahan), penitipan koper, dan layanan concierge
  • Ruang rapat, handuk pantai, dan bell boy
Fitur kamar
Semua kamar 395 memiliki kenyamanan seperti balkon berperabot dan brankas ukuran laptop, serta manfaat seperti AC dan jubah mandi.
Fasilitas ekstra termasuk:
  • Kamar mandi dengan shower dan perlengkapan mandi gratis
  • Televisi LED dengan saluran TV premium
  • Balkon, pemanas air untuk kopi/teh, dan setiap hari

Rincian all-inclusive

Hotel ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Bahasa

Inggris, Spanyol

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis

Tempat parkir dan transportasi

  • Gratis parkir valet di properti

Makanan dan minuman

  • 1 bar kolam renang
  • 1 bar pantai
  • 1 bar tepi kolam renang
  • 1 kedai kopi/kafe
  • 4 bar/lounge
  • 4 restoran
  • Toko camilan/toko makanan

Restoran di properti

  • O
  • The Beach Bar and Grill
  • The Deli
  • The Grill
  • The Lounge and Terraces

Aktivitas menarik

  • 3 kolam renang outdoor
  • Arena bermain
  • Gym 24 jam
  • Kelas fitness
  • Kelas yoga
  • Klub anak gratis
  • Kolam renang anak
  • Spa layanan lengkap
  • Tempat belanja
  • TV di area umum
  • Voli pantai

Kenyamanan

  • ATM
  • Brankas di resepsionis
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Salon
  • Toko Souvenir/kios koran
  • Toko/minimarket

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan pernikahan
  • Pembersihan kamar (setiap hari)
  • Porter/bellboy
  • Staf multibahasa

Layanan bisnis

  • Penyewaan komputer
  • Pusat bisnis
  • Ruang rapat

Outdoor

  • Di pantai
  • Gratis kabana pantai
  • Handuk pantai
  • Kursi di kolam renang
  • Kursi pantai
  • Payung kolam renang
  • Payung pantai
  • Taman
  • Teras

Spa layanan lengkap

  • 5 kamar perawatan
  • Aromaterapi
  • Bathtub air panas
  • Body scrub
  • Body wrap
  • Facial
  • Hidroterapi
  • Manikur/pedikur
  • Pijat deep-tissue
  • Pijat dengan batu hangat
  • Pijat olahraga
  • Refleksiologi
  • Ruang perawatan pasangan
  • Sauna
  • Spa buka setiap hari

Aksesibilitas

  • Lift

Lainnya

  • 14 lantai
  • 2 gedung

Fasilitas kamar

Kamar tidur

  • Tirai kedap cahaya

Kamar mandi

  • Jubah mandi
  • Kamar mandi pribadi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Shower

Hiburan

  • Film berbayar
  • TV LED dengan saluran kabel premium

Makanan dan minuman

  • Air minum kemasan gratis
  • Layanan kamar
  • Mesin pembuat kopi/teh
  • Minibar

Lainnya

  • AC (pengatur suhu)
  • Brankas
  • Brankas yang dapat memuat laptop
  • Meja tulis
  • Setrika/meja setrika
  • Telepon

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Anak-anak dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali

Jenis pembayaran properti

Informasi penting

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit

Perlu diketahui

Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hanya tamu terdaftar yang boleh menginap di kamar
Beberapa fasilitas mungkin memiliki akses terbatas; tamu dapat menghubungi properti untuk mengetahui perinciannya dengan menggunakan informasi kontak pada saat konfirmasi pemesanan

Properti ini juga dikenal dengan nama

Cancun Hyatt Regency
Cancun Regency
Cancun Regency Hyatt
Hyatt Cancun Regency
Krystal Grand Punta Cancun Resort
Hyatt Regency Hotel Cancun
Regency Cancun
Regency Hyatt Cancun
Hyatt Regency Cancun Hotel Cancun
Krystal Grand Punta Cancun Hotel
Krystal Grand Punta Hotel
Krystal Grand Punta Cancun
Krystal Grand Punta
Hyatt Cancun
Krystal Grand Punta Resort
Krystal Grand Cancun Inclusive
Krystal Grand Cancun All Inclusive Hotel
Krystal Grand Cancun All Inclusive Cancun
Krystal Grand Cancun All Inclusive Hotel Cancun

Pertanyaan umum

Apakah Krystal Grand Cancun All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi 3 kolam renang outdoor dan kolam renang anak.

Apakah Krystal Grand Cancun All Inclusive ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Krystal Grand Cancun All Inclusive?

Parkir valet gratis di properti ini gratis.

Pukul berapa check-in di Krystal Grand Cancun All Inclusive?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam.

Pukul berapa check-out di Krystal Grand Cancun All Inclusive?

Check-out pada pukul tengah hari.

Apakah ada manfaat all-inclusive di Krystal Grand Cancun All Inclusive?

Ya, properti ini all-inclusive.

Di mana lokasi Krystal Grand Cancun All Inclusive?

Terletak di Zona Hotelera, hotel pinggir pantai ini juga menawarkan lokasi di kawasan hiburan, beberapa langkah saja dari Pantai Gaviota Azul dan Pantai Zona Hotel. Pantai Forum dan West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park juga hanya 10 menit.

Ulasan Krystal Grand Cancun All Inclusive

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 400 dari 1001 ulasan
Penilaian 8 - Bagus. 310 dari 1001 ulasan
Penilaian 6 - Cukup Baik. 144 dari 1001 ulasan
Penilaian 4 - Buruk. 86 dari 1001 ulasan
Penilaian 2 - Sangat Buruk. 61 dari 1001 ulasan

8,4/10

Kebersihan

8,2/10

Staf & layanan

7,4/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Liliana

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well to start off there was no Aca
Menginap 6 malam pada bulan Juli 2025

6/10 Cukup Baik

Maria Lourdes

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas
LA UBICACION DE LA PROPIEDAD ES PRIVILEGIADA NO HUBO SARGASO Y TIENE UN ESPACIO CON Y SIN OLAS. DE LAS MEJORES UBICACIONES EN CANCUN
Menginap 3 malam pada bulan Juli 2025

2/10 Sangat Buruk

Maria

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We arrived at 7 AM, completely exhausted after a long trip to a staff with no kindness, just cold, rude staff who clearly didn’t care. There was no AC in the lobby, so we were left sitting in the heat for hours. It was miserable. When we finally got into our room, the bathroom was dirty, and the overall cleanliness of the place was just unacceptable. We had booked all-inclusive, yet somehow still had to pay extra to eat. Every time we tried to question it, the staff brushed us off with attitude and zero accountability. At the bar, we saw something absolutely disgusting — the bartender dipped his hand into the shaker to taste the drink before serving it. Seriously? Completely unsanitary and gross. After just a few hours, we decided this place wasn’t worth it and asked to leave early and get a refund — they flat-out refused. No understanding, no effort to make it right, just more rude behavior. This was easily one of the worst hotel experiences we’ve ever had. No AC, dirty bathrooms, unhygienic practices, and dishonest service. Don’t waste your money — avoid this place at all costs.
Menginap 2 malam pada bulan Juni 2025

10/10 Sangat Bagus

christie velazquez, Riverside

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My fiancée and I had an amazing experience, from the moment we checked in even though we were a little early they offered us a room right away and once settled the staff gave us a tour of the property. The resort had all the things we needed from beautiful views, pools, beach access, and plenty of drinks & dining options. All the staff was nice, helpful and always making sure we were well taken care of. A special thanks to Sinai and Alex, who went above and beyond to make sure our stay was incredible. Sinai was great with setting up dinner reservations and activities for my fiancée and me. The resort exceeded all of our expectations and we can't wait to return. Thank you staff!
Menginap 5 malam pada bulan Juli 2025

4/10 Buruk

Amra, Loves Park

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This was our second visit to Cancun, and Krystal Grand was a letdown compared to our first stay at a Dreams resort. The location is great—right in the Hotel Zone and walkable to shops. The beach was nice and calm with some seaweed, but still swimmable most days. The hotel feels outdated. Our room had a strange smell, and elevators were slow, hot, and poorly ventilated. Only one of four seemed updated. Check-in was quick but impersonal—no tour or warm welcome unless you’re a vacation club member. Dining was average. As a family that doesn’t eat pork, we found few options. Poolside portions were small, and room service had a $9 USD fee per delivery. Bars were understaffed, especially at the pool, and the mini bar in our room was never restocked during our 8-night stay. Entertainment was minimal—besides a pool workout and a 4th of July event, there wasn’t much offered. Most energy came when they were filming promotional content. Communication was poor—pool and restaurant closures weren’t announced in advance or when they were announced the timeline wasn’t met and created the pool to be open later then stated and angry guests. Overall, we wouldn’t return. If this had been our first Cancun trip, we likely wouldn’t have come back. If you’re looking for a quiet, no-frills stay it might work, but if you expect good service and entertainment, look elsewhere.
Menginap 7 malam pada bulan Juni 2025

2/10 Sangat Buruk

Santiago

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They threw away my things and opened the safe they had limited dining and restricted everything.Safe and door broke down tv remotes had no batteries
Menginap 5 malam pada bulan Juni 2025

8/10 Bagus

Nathan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was pretty good for the price. I have stayed at the RIU before and the food was WAY better there. This hotel has a really nice beach. The upsell of crap when you are trying to check in is super annoying. The food is passable but not excellent.
Menginap 4 malam pada bulan April 2025

8/10 Bagus

Deanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2025

8/10 Bagus

Olalekan

Menginap 3 malam pada bulan Februari 2025

10/10 Sangat Bagus

Ivette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location walkable to the little town where all the bars and shopping is available
Menginap 5 malam pada bulan Maret 2025

4/10 Buruk

Jimena

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

No lo recomiendo en lo absoluto

El hotel esta muy descuidado, de los 4 elevadores que tiene solo servía uno y sonaba horrible. Era un caos subir y estábamos en el piso 14. El cuarto se veía muy descuidado también, las sillas estaban manchadas y las persianas estaban sucias y el baño olía a caño. No hay lugares suficientes donde sentarse / acostarse en la aberca; son muy pocos a comparación de la gente que esta hospedada. En la playa pasa lo mismo y peor aún tienen palapas y camas que cobran aparte y mínimo te piden una botella. De all inclusive no tiene nada, no pierdan su dinero. NO lo recomiendo en lo absoluto.
Menginap 4 malam pada bulan Februari 2025

4/10 Buruk

ADRIANA

Tidak Disukai: Kondisi & fasilitas properti
I was deceived by the review videos I watched. The only great thing about this property would be how beautiful the beach is! After a long flight, arriving to the hotel they only had two people checking in all the new visitors. Once you complete the check in, there are associates behind you ready to suck you in into a buying scheme. They say it’s just to give you a map of the facility but it ends up being that PLUS wanting to sell you a room for the new hotel next door. During my stay, there was only 2 elevators working. Mind you, there’s 14 floors at the Krystal Grand. I made it aware to a handful of employees and they stated someone was coming in the next day to fix it. I was there for 4 days and never was fixed. It is not air conditioned, so it is always hot in the elevators and in the main lobby. Trying to make reservations to the 3 restaurants they have was impossible. Had to get management involved and he made sure I had reservation for one of them. The smell of sewage was unbearable when showering and in certain places in the main lobby. Once leaving, everyone who had rented a vehicle noticed there was paint splatter all over the vehicles. Employees were aware of it but didn’t act apologetic at all. They stated “ the hotel was not responsible for any damage as they allowed us to park there for free so it was not on them”. Even though, their workers were the ones painting on their hotel. I will never stay at any Krystal hotels ever again.Spend your money elsewhere!
Menginap 3 malam pada bulan Februari 2025

10/10 Sangat Bagus

agueda nallely

Menginap 4 malam pada bulan Februari 2025

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
very nice and clean hotel, family friendly, they had activities for the kids every day, beach is beautiful and pools are very nice, loved that it was close to everything downtown, i would definitely stay here again!!
Menginap 4 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Desember 2017

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Buena limpieza, trato de personal regular, bien ubicado
Menginap 4 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 6 malam pada bulan Mei 2019

8/10 Bagus

RHETT

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2019

2/10 Sangat Buruk

andre

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Would not return

Very basic hotel and incredibly noisy internal bar area affecting all bedrooms.
Menginap 2 malam pada bulan Januari 2019

6/10 Cukup Baik

Daniel

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The location is prime. At check-in very little information almost misleading and aggressive up-selling. Our bathroom had plumbing issues and smelled like a porter potty. Cleaning staff and maintenance workers were very pleasant and helpful. Food and restaurant staff were excellent as well. Over all we like enjoyed our stay, management needs to work out any and all issues.
Menginap 6 malam pada bulan April 2019

10/10 Sangat Bagus

scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

First time stay

I was impressed with the hotel. Very modern, clean, and well kept. Right on the beach and walking distance to anything you will ever need. We went non-inclusive so there are some nice places to eat locally and stores to buy whatever supplies you may need.
Menginap 3 malam pada bulan April 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan

Decent hotel, horrible staff

We elected to not do the all inclusive, so I can't speak to the quality of the food. I had no problem with the hotel itself. Its in a great location and the beach was great! Its an older hotel, but our room was clean with no signs of bugs. The bed wasn't awesome, but it was sufficient. It was also very quiet, and we were there over spring break. It was worth it to us to spend a bit more and get an ocean view balcony. You can't ask for a better view. My biggest complaint was the staff. This property also does a time share and everyone we interacted with was VERY aggressive. You can't get any help without being accosted. Every question we asked the front desk/concierge/doorman turned into a sales pitch. "Us- Where can we get a cab? Them-Where are you going, did you know you could go there for free if you listen to our presentation? Us- Can I get a price list for your spa? Them- Wouldn't you rather get services for free?" ALL THE TIME!!! And whatever you do, don't sit at the desk with their planner people! They act helpful in getting you tickets to excursions, trips, etc, buts its another ploy to get you to the time share. I wish we would have known to expect that level of aggressive sales tactics ALL OF THE TIME. By the end of our trip, I just walked through the lobby without making eye contact and ignored anyone trying to engage me. Without the staff, I would have rated the hotel much higher.
Menginap 5 malam pada bulan Maret 2019

10/10 Sangat Bagus

Andy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was fun. It close to the bars. The beach is good. The staffs are good. The foods there was great. They have shushi and Italian.
Menginap 5 malam pada bulan Maret 2019

4/10 Buruk

Traveler terverifikasi

Menginap 7 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The food and beverage service on the beach was slow and had to wait a long time for the food to arrive. My biggest concern was the loud music that could be heard in our room.We called the reception and they feigned ignorance, saying there is some music going on at an on-site wedding but they cant do anything about it. This happened for 2 nights during 5 night stay
Menginap 6 malam pada bulan November 2018