Check-in mulai pukul: 16.00; Batas waktu check-in pukul: kapan saja
Tersedia check-in tanpa sentuh
Tersedia check-in ekspres
Usia check-in minimal - 25
Check-out
Check-out sebelum 11.00
Tersedia check-out tanpa sentuh
Petunjuk check-in khusus
Tamu akan menerima email dalam waktu 5 hari sebelum kedatangan yang berisi petunjuk check-in; resepsionis properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Tamu dengan pemesanan yang mencakup Sabtu malam mungkin akan diminta untuk berganti kamar satu kali selama menginap.
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi gratis tersedia atas permintaan di properti
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Pajak yang dikenakan oleh pemerintah kota: USD 4.96 per akomodasi, per malam
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan tralis jendela
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Properti ini dibersihkan secara profesional
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Perlu diketahui
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
Pertanyaan umum
Apakah The Royal Sands All Suites Resort & Spa memiliki kolam renang?
Ya, properti ini dilengkapi 2 kolam renang outdoor dan kolam renang anak.
Apakah The Royal Sands All Suites Resort & Spa ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di The Royal Sands All Suites Resort & Spa?
Parkir mandiri gratis dan parkir valet gratis di properti ini gratis.
Pukul berapa check-in di The Royal Sands All Suites Resort & Spa?
Check-in mulai pukul: 16.00; Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di The Royal Sands All Suites Resort & Spa?
Check-out pada pukul 11.00.
Di mana lokasi The Royal Sands All Suites Resort & Spa?
Berlokasi di pantai, resor Zona Hotelera ini berjarak 2 km dari La Isla Shopping Mall dan Aquaworld. Lapangan Golf Iberostar Cancun dan Pantai Delfines juga berjarak 5 km saja.
Ulasan
Ulasan
8,0
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,2
Kebersihan
8,2
Fasilitas
8,8
Staf & layanan
8,4
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 27 dari 56 ulasan
10 - Sangat Bagus
27
Penilaian 8 - Bagus. 14 dari 56 ulasan
8 - Bagus
14
Penilaian 6 - Medioker. 5 dari 56 ulasan
6 - Medioker
5
Penilaian 4 - Buruk. 5 dari 56 ulasan
4 - Buruk
5
Penilaian 2 - Sangat Buruk. 5 dari 56 ulasan
2 - Sangat Buruk
5
Ulasan
Terverifikasi
2/10 Sangat Buruk
RUPINDER
30 Des 2025
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This is a horrible old property that is being offerred at exuburate prices. It has a motel feel. We tried 3 restaurants and all had horrible food. We ended up going across the street to Ilios for some good food, Luckily we were only there for one night.
RUPINDER
Menginap 1 malam pada bulan Desember 2025
Terverifikasi
2/10 Sangat Buruk
GANGRUI
11 Des 2025
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The only thing their staff cares is tips, room service staff don’t take the tip even you leave the tip in the room, only accept tip when you give it to them face to face, and next day they will knock your door for room service when you stayed in your room( we want to take a rest),the worst experience is the buffet restaurant, I know guests supposed to tip the waiters, but every meal from breakfast to dinner? Waiters ask your room card and Take it away and only give you back when you finished eating (with the bill), even though you didn’t order anything extra, there’s tip options on the bill, there’s no soda fountain for lunch and dinner buffet, whatever you want for drinks, even water, waiter is asking for you room card and take it away, breakfast buffet, juice are offered at the self serve table, you think you don’t need waiter for drinks, they still ask you for the room card and give you the bill when you finish. Pool bar, if you don’t tip, wait 40 minutes to get your drinks, most importantly, don’t go to the hot tub, my wife and me and kids all get eczema. I am not a cheap guy( tipped around $200 in 5 days ), but took the room card away and forced guests to tip? it’s unacceptable.
GANGRUI
Menginap 6 malam pada bulan November 2025
Terverifikasi
4/10 Buruk
John
26 Des 2021
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Pros: Nice, clean, family friendly resort. Staff is courteous. Rooms are good size with multiple person sleeping options. Great views.
Cons: Single specially restaurant on site which requires a reservation and books fast due to limited options. Sister resorts also provide the same dilemma and if you are fortunate enough to obtain a reservation at another property, plan on a three hour commitment due to shuttle service schedules and general meal time frame. Food quality has diminished since previous visit and unless you are dining off the limited buffet, menu ordered food can take a very long time due to the same kitchen being used for restaurant, pool side and room service orders. Beds are like sleeping on plyboard. Very little, if any, night entertainment. Lastly, the resort caters to time share guests and runs a strict Saturday - Saturday room schedule. This means, if you check-in on any day (example: Wednesday) and your stay extends past the upcoming Saturday, they will force you to change rooms on Saturday.
John
Menginap 7 malam pada bulan Desember 2021
Terverifikasi
8/10 Bagus
Michael
26 Nov 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location, staff
Michael
Menginap 7 malam pada bulan November 2021
Terverifikasi
10/10 Luar Biasa
Kenneth
25 Nov 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Liked oretty much everything, noe thing we would change is putting rain head showers
Kenneth
Menginap 8 malam pada bulan November 2021
Terverifikasi
8/10 Bagus
Angela
16 Nov 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and inviting atmosphere.
Angela
Menginap 10 malam pada bulan November 2021
Terverifikasi
10/10 Luar Biasa
SANDRA M
12 Nov 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extremely clean and pretty. The food was amazing and the employees very nice and pleasant. Excellent service
SANDRA M
Menginap 4 malam pada bulan November 2021
Terverifikasi
4/10 Buruk
Jarrod Ross
21 Agu 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
****WARNING**** this is a time share. Do not trust the concierge they are actually sales people trying to get you to go to their “presentation” don’t worry it’s “just information” and “no need to buy” all lies. They will offer you discounts for excursions the hard pressure you to buy the time share. Expedia should put this in the description so people know what’s goi g to happen. Food is ok. Staff is ok. Concierge are liars. Facility is ok. Beach is excellent. Pools are excellent.
Jarrod Ross
Menginap 6 malam pada bulan Agustus 2021
Terverifikasi
6/10 Medioker
Traveler terverifikasi
21 Agu 2021
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
It’s a timeshare just with a different name. High pressure dishonest. Poor service poor food. And 2 of the restaurants are a 25 min drive away
Traveler terverifikasi
Menginap 6 malam pada bulan Agustus 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
25 Jul 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great restaurants. Service was slow.
Traveler terverifikasi
Menginap 6 malam pada bulan April 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
28 Jun 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The food was excellent, the room was really clean and the staff was absolutely amazing!!! My husband and I said several times during the week that other hotels could learn how to do several things better in the US! We have already booked our next vacation!
Traveler terverifikasi
Menginap 5 malam pada bulan Juni 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
27 Jun 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had the most amazing time everything was perfect, Maru was our concierge and she made sure our dinner reservations were made daily. The staff.... everyone was exceptional, especially the waiters at the beach. We were a bit leary about breakfast, but they had whatever you were in the mood for. Room service was awesome, hot meals delivered hot and the presentation of the plates, beautiful.
We would definitely stay there again!!
Traveler terverifikasi
Menginap 7 malam pada bulan Juni 2021
Terverifikasi
6/10 Medioker
Traveler terverifikasi
17 Jun 2021
Disukai: Kebersihan, staf & layanan, fasilitas
Our rooms air conditioning was so loud and would freeze up and drip through the ceiling
Traveler terverifikasi
Menginap 6 malam pada bulan Juni 2021
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
24 Mei 2021
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was the same menu every day, so I got tired of it, It tasted salty and terrible. Sushi was a mess, too
Traveler terverifikasi
Menginap 6 malam pada bulan Mei 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
21 Mei 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
honestly I lovedddd this property! the food is delicious! hacienda was the best restaurant that I've ever eaten at! The churros were amazing ! it was always so clean! everyone was so friendly! Pool was great and so was the b each!
Traveler terverifikasi
Menginap 6 malam pada bulan Mei 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
17 Mei 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great beach. Very nice service.
Traveler terverifikasi
Menginap 6 malam pada bulan Mei 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
3 Mei 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed the different food and drink services
Traveler terverifikasi
Menginap 7 malam pada bulan April 2021
Terverifikasi
8/10 Bagus
Traveler terverifikasi
25 Apr 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Royal Sands Suite and Spa was fantastic! I have been to Cancun before, but this was my first stay here. The staff were excellent and attentive. The cleaniness was off the charts, even in the bathrooms by the pool. The food was great, La Veranda was where we ate everyday, they have so many choices. We only ate dinner at one restaurant, which was good, but the restaurant by the pool was delicious. The setup of the pool connected to the beach was by far the greatest part!
The only downfall, they need more night time entertainment. Some type of band or dj at night to keep things going. They had karaoke, which we did and it was fun, however something a little more upbeat would have been nice.
Also, pool bar doesn't open until 10:30.
Traveler terverifikasi
Menginap 4 malam pada bulan April 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
24 Apr 2021
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really liked hotel , very clean and staff is always very helpful
Traveler terverifikasi
Menginap 4 malam pada bulan April 2021
Terverifikasi
8/10 Bagus
Traveler terverifikasi
24 Apr 2021
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is a bit older but still has all the amenities you need. Rooms were clean, pool was great and staff was awesome. Location was about 20 mins from the airport. The restaurants were good but none inside the hotel compared to the Hacienda Sisal outside, eat there! The staff was so friendly and accommodating.
Traveler terverifikasi
Menginap 3 malam pada bulan April 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
22 Apr 2021
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A super friendly and accommodating place! It is always clean and I LOVE the pool to swim laps in!! We continue to go back every year!
Muy bonita experiencia. Las instalaciones y el servicio de primera calidad.
Camilo
Menginap 7 malam pada bulan April 2021
Terverifikasi
4/10 Buruk
Traveler terverifikasi
5 Apr 2021
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Be aware, this property will not let you have over any visitors whatsoever without paying for a “guest pass”. However, there
Traveler terverifikasi
Menginap 4 malam pada bulan Maret 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
3 Apr 2021
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff, strict cleaning, great restaurants. The beach and pool are stunning. Costs were transparent, no hidden fees. My only complaint was that tourists were not adhering to masks like they should've.
Traveler terverifikasi
Menginap 5 malam pada bulan Maret 2021
Terverifikasi
6/10 Medioker
Traveler terverifikasi
2 Apr 2021
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Pros- Large pools, on the beach, all rooms are ocean view and staff were constantly cleaning.
Cons- No entertainment, same music, food was not great except some of the specialty restaurants, needs more restaurants
We came in on a Sunday evening at 930pm and there was absolutely no entertainment, no pool entertainment- it seemed like the resort was closed