Capistrano Beach hotel guide. Ayres Collection hotel in Capistrano Beach, Dana Point

"There were 3 people standing at front desk- only one with a customer. I stood in line next to be helped however not one person greeted me even after standing there over 5 minutes waiting to be checked in. The other two were busy in their computers - but not with guests, a simple hello- be right with you- would have gone a long way. The next morning the same experience- not friendly- offered one guest a treat from the counter but not me. Just odd- would prefer not to come back to this property although the property itself was lovely. "

"Stayed for five nights honestly the staff was super nice. I gave it a five star review because we saved money and the stay was very comfortable."

"Always so kind"

"View of ocean. DJ was very helpful "

"Outdated. "

"My stay was excellent! And yes, the breakfast lived up to the hype."

"Cute newly refurbished hotel. Fun cool design. Great central location. Friendly staff. Thoughtful touches like beach amenities, wine, cookies. Expensive parking which we did not utilize. Coastal rooms were large and away from street noise. I will stay here again."

"Love the renaissance everytime I stay."

"Yes "