Cardiff hotel guide. Classic British Hotels hotel in Cardiff, Wales

"Breakfast has so many options and was lovely and fresh. Staff were very friendly and always smiley and helpfull and the pool/spa was very relaxing would definitely recommend staying here"

"I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort. I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing."

"We had a fantastic experience at the hotel, staff were really friendly and helpful, our air conditioning broke in the room, the staff on duty changed our room with no problems, breakfast was great too. It was a lovely weekend stay "

"Good breakfast but dining room was too far away from where we were staying. Staff ok. Room old and worn out could do with updating "

"Paying to use the pool is not what I would expect from a Hilton stay"

"Lovely hotel. Rooms were clean and comfortable. Great centeal location and near the station. "

"The staff at this hotel we so lovely and went out of their way to make you feel welcomed, especially the day time staff. Rooms are lovely and the restaurant very clean. Likes the spa but was definitely missing a steam room to set it off properly. Would happily return anytime. "

"Staff were excellent! "

"Reasonable hot buffet breakfast"