Novotel Cardiff Centre

4.0 star property
Upscale Cardiff hotel in Cardiff City Centre with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Novotel Cardiff Centre

Lobby
Property amenity
Building design
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Interior
Reviews
8.2

Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
The price is Rp1.297.210
Rp1.556.652 total
includes taxes & fees
2 Jun - 3 Jun

Check out the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Popular LocationCardiff International Arena7 min walk
  • Popular LocationPrincipality Stadium17 min walk
  • Popular LocationCardiff Castle18 min walk
  • AirportCardiff (CWL-Cardiff Intl.)31 min drive
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Room options

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Cardiff

Novotel Cardiff Centre is located in Cardiff City Centre, a neighborhood in Cardiff, and is near a train station. Cardiff Castle and Coal Exchange building are local landmarks, and travelers looking to shop may want to visit Capitol Shopping Centre and Mermaid Quay. Looking to enjoy an event or a game? See what's going on at Principality Stadium or Cardiff International Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Cardiff International Arena - 7 min walk
  • Principality Stadium - 17 min walk
  • Cardiff Castle - 18 min walk
  • Cardiff Bay - 20 min walk
  • Cardiff University - 10 min drive

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • Bru Coffee & Gelato - 9 min walk
  • Slim Chickens - 10 min walk
  • YO! Sushi - 9 min walk
  • The Place to Eat in John Lewis - 10 min walk
  • Shake Shack - 9 min walk

About this property

Novotel Cardiff Centre

Upscale hotel near Principality Stadium
Near Cardiff International Arena and Cardiff Castle, Novotel Cardiff Centre provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant, Elements, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, smoke-free property and a front desk safe
  • Luggage storage, concierge services and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 138 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak well of the clean, spacious rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 10 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference centre (2,259 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Cardiff Centre?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on 2 Jun 2024 start from Rp1.297.210, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Cardiff Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Novotel Cardiff Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel very friendly staff especially Megan on reception and Lit in restaurant/bar area 10/10 not forgetting all… tbh very well organised and would not hesitate to book again
Stayed 1 night in May 2024

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness
Understaffed.
Stayed 2 nights in May 2024

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
4 star foyer and bar. 3 star room. Surprise surprise, not many pictures of the room itself, loads of the foyer. Room and bathroom were tired and old looking. Bed was comfortable. Large TV but no you tube, or connectivity. Should have saved my money and gone somewhere cheaper.
Stayed 1 night in May 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent three nights at this hotel and I can’t praise them enough for our stay. The room was spacious, comfortable and had sufficient amenities and complimentary goods including canned water, Ritual shower gel & shampoo and tea/coffee/milk provisions. The hotel has a very clean swimming pool (although the water temperature could be a little warmer), a jacuzzi (again same temp as the pool), sauna and steam room both great. I also used the gym and weights room, again very clean, well managed and plentiful towels available. We were also very impressed with the Customs Shed Bar/Restaurant which we used mainly for breakfasts. Plenty of options, all very good quality and attentive stafff. I cannot recommend more highly a stay at this hotel, which is also just a short 10-20 minute walk from both the City Centre & Cardiff Bay which we visited for restaurants and cinema during our stay. I would definitely choose this hotel again for my next strip to Cardiff, for business or pleasure.
Stayed 3 nights in May 2024

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Rebecca

Travelled with partner
Disliked: Property conditions & facilities
The room was very hot and had no control over the temperature. The night staff member did bring us a fan. The shower had no power and the room could to with a upgrade and change the lighting in bathroom as it was very yellow.
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for us to complete our road trip. Room was comfortable and clean.
Stayed 1 night in Apr 2024

4/10 Poor

Alecia

Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities
Most of the staff friendly and helpful. However the vents were filthy in the bathroom, no hand-wash in the room when we first arrived. Bedding only changed once grudgingly following a lengthy discussion with the cleaner. Room not cleaned just bin empty and clean towels. Fortunately I had my own dettol cleaning wipes and spray. It took three attempts to get crispy bacon on my full English breakfast order after manager stepped in to help and I ended up vomiting and being sick afterwards. Didn't do meals there after that experience. Went to the pool once wanted to use the jacuzzi but water looked a bit too brown/cloudy for my liking so skipped the jacuzzi. Honestly overall that hotel is not a four star.
Stayed 7 nights in Apr 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptional and cannot do enough for you.
Stayed 4 nights in Apr 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024