Caribbean Islands hotel guide. Hilton Hotels hotel in Caribbean Islands, Caribbean

"The family club rooms are amazing , clean, beautiful. Pool and beach is nice and food is delicious "

"We booked an ocean view suite in the reserve and would highly recommend that for families traveling. The breakfast and happy hour spreads were amazing after long pool/waterpark and beach days. We were very underwhelmed by the sushi restaurant but other than that we loved our stay and will be back. "

"Large property with many amenities. Very friendly staff. "

"Everything was good at the resort. I would definitely recommend this resort to other people."

"I wish I would have read the reviews before I booked this hotel. The rooms were "OK" Definitely no frills anywhere.The parking garage is creepy. The lobby to check-in is very tiny. The rooms are bigger than the lobby. We did get there before 3:00 PM and they did store our luggage for us. We were told the earliest we could check in was 3 PM with regular check-in at 4 PM. At 3 PM our room was not ready. I sat in the small lobby and waited. In that one hour between 3 and 4 PM… Other people had checked in and their rooms were ready. But I digress. At 4 PM I walked up to the desk, neither lady at the desk made eye contact with me or even greeted me. After I stood there for a good five minutes, one of them finally said "we're working on finding you a different room." OK… That could've been said to me when I walked up instead of ignoring me and making me feel like I was invisible. After a few more minutes, they found a room that was ready for me.The telephone in our room did not work. Which would've been great because there was a domestic violence issue right next door to us. We heard a man screaming at the top of his lungs at what I'm assuming is his wife. We heard the slapping sounds, we heard her scream. I couldn't call security because the phone didn't work. So I ran down to the second floor. No one was in the lobby. So I ran down to the main level, and let security know. An hour later, the man started yelling again. This time it lasted for maybe 10 minutes. Breakfast : scant "

"Hotel and grounds were immaculate and beautiful! The staff was congenial and the concierge/ travel/staff Tues April 7th very helpful in downloading my ticket for my flight to my wallet to lessen the wait for us at the airport. Food and service on the Rustica restaurant was excellent! We are going to return again soon! "

"Clean room, attentive friendly staff. Loved the private island. Get there early for a good lounge chair"

"Everyone is friendly and helpful. Clean room "

"At the time we arrived the resort agent at the check-in, Geicha, was very friendly, accommodating and helpful. She provided the most suitable room for my family. Furthermore, before arrival, she had already booked all restaurant reservations for us. Superior customer service!"