Search Spa Hotels in Carmel Valley

"Good for family "

"Great central location with a Starbucks across the street. Perfect for business trip and family trip as well. Very close to the aquarium. Wonderful staff. We forgot our laptop with movies on it on checkout and the front desk staff were extremely helpful and looking for it. When they couldn't find it in the room, they said that we were welcome to look for it. We eventually did find it. Really great service and very friendly staff. Will definitely stay here again in the future."

"The room was nice and clean came with free espresso coffee. The scenery was beautiful and the outdoor area connected to the room was beautiful. The amenities were nice and there were many. Along with having a free golf course and then a larger one that cost money. It is all worth it. Carmel itself is gorgeous and it’s about a 5 minute drive into the cute little shopping areas there. I 100% recommend this place. One down side is that the upstairs neighbors did have children and they were a little load when they jumped. "

"The pictures don’t do it justice. It’s a gorgeous view! "

"1) when booking, I selected "pay at property", as this was a working trip. I arrived to check in and use my work card, not the one that Expedia had on file. I found the hotel had charged my personal card which resulted in an overdraft fee and several hours of trying to sort out my account. They would not let me use the bank card I brought with me. When contacted about the best way to proceed with a refund or to charge a different card, I was told it was a third party processing problem, not theirs. When contacting Expedia I was told to contact the property. At a loss. 2) the odor in the room, specifically emanating from the drain, was incredibly bad. The entire room smelled like sewage. Slept with the windows and doors open to sleep comfortably. 3) as we were leaving in the morning I was waiting outside my room, since it smelled so bad inside, sitting on one of the flower bed ledges. The maid was cleaning the room above us and without looking below shook out a dirty mat covering me with debris, rocks, and dust. My team witnessed this happen. At the very least glance down at the walkway before shaking a dirty mat out over where guests may be. I’ve never left a negative review about a hotel before this one. So disappointing. "

"Quick check in with a nice large room. Pool, hot tub and a great view. Complementary coffee/tea with croissants was nice as well. Only issue is the wifi was really poor in our room, so couldn't use the smart tv without a hot spot."

"Rooms and parking are very spread out. Not worth the price. "

"Not used"

"I would give this place five out of 10. I definitely would not stay here again. It certainly OK for a pitstop, but not for a lengthy stay like we had. The bed was super uncomfortable. Our room overlooked the pool, which you would think would be fantastic. It consisted of the dirty rooftop of the hotel and the pool. Screaming kids in the pool started at 9 AM till 10 PM. A tiny Chihuahua travels with us and rides in a stroller that is covered. We never have trouble bringing her in a restaurant, except for the restaurant at this hotel. Every other restaurant in Carmel allowed us to bring her in. We were charged a $30 a day parking fee that was not disclosed to us until checkout. That was a surprise. I was also surprised when I pulled into this hotel with a gas station entrance. How bougie. and impressive. The hotel is also conveniently located across the street from Starbucks that was a plus however, the local ambulance parked there and that’s where it dispatched with lights and sirens and kept us up all night long. "