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"The staff were great. The room was smaller than expected, but the air conditioner was awesome."

"Friendly and helpful staff. Perfect location to catch a flight out the next morning. Wish we had time to use the pool with the kids. Restaurants in walking distance."

"It was a perfect sleep for us. Our flight was delayed and we didn't arrive until 2:30 am. Went straight to sleep. We couldn't try the breakfast because we had to leave early in the morning. I will recommend this hotel to anyone arriving late or early in San Juan."

"Everything was good, i had a great experience, with the hospitality. The food was great. "

"The hotel is clean and most staff are polite and helpful. The young man who checked us in [around midnight] was pretty rude. Maybe a bad day. The biggest problem was our room had no hot water. We reported that the next morning and was told someone from maint. would look into it. He got us hot water in the bathroom sink, but not the shower. We showered for 2 days with cold water. When we asked for a new room we were told they were fully booked! Not true. Actually, we found they had no room with 2 beds. After we complained on the 3rd day, they finally "upgraded" us to a king and pull-out sofa with "no upcharge," their idea of making things right. In the middle of the 4th night, the desk called saying security needed to check the smoke detectors. A uniformed guy came in, removed and reinstalled the covers and left. No further explanation nor apology for interrupting our sleep. Not the best hotel experience, but other family members staying there had a much better stay. We had a great time in Puerto Rica, despite the hotel. "

"Clean quiet nice pool areas and attentative staff "

"yes, yes "

"The shower need updating. It appears to look fine and updating but the shower leaked. The stablidhment is very clean but carpets in the rooms need to be cleaned more often. "

"Staff and hotel condition was excellent "