Central America hotel guide. Solaris Hotels hotel in Central America, Mexico and Central America

"We could not see the ocean, but we loved having our pool"

"First the good news. Unbeatable location for late arrivals and a great breakfast buffet. On the other hand, the room had an inoperable air conditioner, smelly pillows and a ramp immediately outside the door which means a big step up. "

"All the pools were lovely and the location right on the beach was great. We appreciated the adults only at this resort. Breakfast buffet was wonderful with lots of choices. The Guacamole steakhouse doesn't take reservations so if you don't line up by 5:30pm for dinner you won't get in. We tried twice to get a table around 6:25pm (they open at 6pm) and was told both times that they are not accepting any more guests that night. That was disappointing. Wish all of the restaurants took reservations so that we didn't have to eat at the buffet most nights."

"Staff was so nice. Food was excellent and we tried every restaurant. Drinks and party’s were amazing. 100% would recommend to anyone who likes to have a good time."

"For an all inclusive I was super impressed with the food and service. Food presentation at restaurants and flavor was good. I would definitely come here again! "

"The room was in the quite pool area with garden view."

"Let’s start with the room service. We had to ask for towels at least 4 times during our 1 week stay. Towels were old, raggedy and literally falling apart. They didn’t stock our mini feodge daily and our amenities were never restocked (aside from the shampoo and body wash). Anytime we had a question we had to go to the client service center and they tried to sell us a timeshare EVERY TIME. In order or have dinner at one of the restaurants, other than the buffet, you had to make reservations at most 72 hours in advance, in person at the service center. You couldn’t just call or make them for the entire stay (which in our case was only 1 week). Food and drinks were mostly bad. I got food poisoning the 2nd night there. So did 2 other people in my party. The pharmacy at the resort charged 9 times more than the normal cost for medication. The same meds I bought in the resort for $500 mxps I bought for $60 mxps outside the resort. All pools closed at 8 pm and the towel and activities center closed 6pm. We witnessed a lot of clients complaining, on a daily basis, for the same and other reasons. During our stay, there was a child accident at the children’s pool that did not have a life guard on duty and staff escalated the situation by fighting with one of the child’s family members. Further there was not first aid administered by the resort. Two tourists rendered aid to the child. On a positive note, most of the staff and servers were friendly and polite. "

"Nice property and friendly staff some meals were a hit while others not so much but overall food was tasty. View was very nice from 11th floor would travel to this resort again. "

"Really good!"