"I had a wonderful experience. The food, service, staff, and drinks were excellent. My complaint is directed at housekeeping. My sister had a nosebleed, and some blood got on her sheets. We put the sign on the door to have the room cleaned and the sign on the bed to have the sheets changed, but all they did was make the bed. The next day, we did the same thing, and they just made the bed again. We called the service desk, and they said they would send someone, but no one came. On the third day, I waited for the housekeeper, and she kept saying she didn't understand what I was saying. I had her get the supervisor, and I told her what happened. She asked the lady if that was true, and she lied and said she didn't see the card two days in a row. Although the cards where moved and put back where they where.Finally, the supervisor had her change the bed the day before we left. my sister had to sleep on bloody sheets 2nights in a row that was sad besides that we really had a wonderful time I just didn't understand why our request kept getting ignored"