"Extremely disappointed for having experienced a few unpleasant moments. Our stay included 2 rooms, both next to each other. The 4 of us were abruptly awaken by loud drilling coming from the floor above us, and lasting approx. 45 min. My sister and brother in law immediately called reception and they were told "they are repairing and need to drill". My brother-in-law asked to speak with the manager and he was told he would get a call by 9AM. It didn't happen!. He was asked if we all had not been made aware in advance of the work scheduled the following morning. Had we known, we would have rejected the rooms! Noone likes to wake up that way!
The overall service was "indifferent"! Of the 4 people at the reception standing there while we checked in, only one greeted us while the others just stood there without even giving eye contact!
The only positive was breakfast; good variety, but again, the majority of the staff was not friendly or welcoming. The floors where the rooms are do need repairs and upgrading. Needless to say, we won't be staying in that location in the future."