"We have stayed many times & love it's location, so close to everything. The only complaint this time was that on the 1st night (we stayed 2 nights,1 at the beginning & 1 at the end of our Hunter Valley holiday in different rooms) the TV didn't work & the lovely man on reception finally fixed it up for up for us. On our 2nd stay the washing machine cord wasn't plugged in & was caught under the machine, how this even happened is weird & to have to untangle it all was stressful especially as we are not young. We haven't experienced any problems previously, only this time but apart from this would definitely stay again."