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"Great value for a limited amount of hotels in downtown Springfield. Room was spotless,good cable and strong water pressure. Thats all I need."

"A great hotel with all the high-end amenities but with a boutique vibe. Truly a gem in the C-U area. But please note that even though the hotel has "extended parking on-site" and a "24hr free roundtrip airport shuttle," it is not a "park-stay-fly" hotel. When I checked in, I asked about the extended parking, which was confirmed by the front desk. I also asked about the airport shuttle, specifically taking me to the airport the next morning and picking me up from the airport 5 days later. All of that was confirmed, including my flight details and my departure and arrival dates. It was only the next morning that the manager repeatedly informed me that they would tow my car away if they saw it in the lot at the same spot for a few days. I now understand that the "extended parking" only applies if you are also staying at the hotel for an extended period, and the shuttle is intended for guests who do not have a car, not as a convenience for guests who stay and park at the hotel. The manager was gracious enough to let me pass this one time, but I won't plan on this in the future. Too bad, as it soured my experience at the hotel. Side note, to quell the hotel management's concerns, I am clearly not a college student bound for a spring break destination. I am a 60-year-old senior executive, traveling to visit my 87-year-old mother. I truly hope my car is still in the "extended on-site parking" lot when I return. "

"Just ok "

"Our stay here was a pleasant one! We traveled with multiple kids and had a great stay! The pool was a big highlight for us. It was clean and well kept. The breakfast was also a big hit. Many options available for even picky eaters. Another well noted thing i want to mention is how sweet and accomodating all of the staff was! Very pleasant! I highly recommend staying here. "

"Nice hotel. Clean, and supportive staff. Breakfast was nice and good amount of options."

"We arrived just in time from a long day of driving for the dinner. It was very satisfying and we appreciated not have to leave again to go find dinner. We also took advantage of the cocktails. Very accommodating! Breakfast was also great. We were glad we did not have to spend extra money on eating out. Parking was also very easy and secure. "

"The hotel was rated very highly yet the room was not clean and the walls were very thin. We were awakened by neighbors many times. There was also a lot of noise from helicopters taking off from the hospital next door. The elevator was also grimy. The sink in the room was brown. The breakfast was maybe the worst hotel breakfast I’ve ever seen. Everything was made of styrofoam. The coffee was awful. There were no hot eggs. The hot dish was biscuits & gravy, which didn't look good. The location was great. Everything else quite disappointing. "

"I used the gym, our room was very clean, & all staff were helpful!"

"I am a 20-year-old solo traveler, and this room provided everything I needed for the night. It was clean, the breakfast was good, and the staff was very kind. "