"Be careful with upgrades and extra charges at check-in, especially if you are helped by Stacy. She was very nice and friendly, but some important pricing details were not explained clearly. She upgraded us to a suite for an additional charge, which was fine, but she also added valet parking and never clearly explained that it was $45 per day. The way everything was presented made it sound like a much smaller extra cost, so the final bill was a surprise.
I would highly recommend asking detailed questions about every extra charge, upgrade, and parking fee before agreeing to anything.
Aside from that experience, the resort itself is beautiful, clean, and in an amazing location. The views are incredible and we still enjoyed our stay overall."
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