Central Phoenix hotel guide. Benchmark hotel in Central Phoenix, Phoenix

"Yes, this place is historic, and unfortunately it shows. Very thin walls, tiny bathroom, strange furniture layout. Location is great if you're doing something right downtown, but for my travel needs, we won't be going back here. "

"First of all you have to pay to park $25 a day in their parking garage. The elevators took forever. Got to the room and there was no toilet paper, and there were still used pool towels hanging up from the previous person. Theres no tv in the bedroom, and even the one in the living room was so cheap that it was unusable. No streaming service options. The shower head was terrible, barely a trickle of water. The amenities were amazing. The pool, great. The gym, the best ive seen. Overall i wouldnt stay here again because the room was just subpar. "

"10/10 Stay — Perfect for Families, Spacious & Well-Equipped This hotel is honestly a 10-star experience for us! The room is huge and comes with a kitchenette (no cooktop/stove), but it includes complete kitchenware, a microwave, full-size refrigerator, and coffee/tea amenities—perfect for longer stays or families. The staff are amazing, especially Kelly and her colleague at reception. They went above and beyond to help me multiple times when I was having issues with my rental car fob. Their effort and kindness really stood out. The buffet breakfast is excellent—great variety and very family-friendly. I also love the amenities: • Recreation areas for kids • Gym • Indoor pool (not heated, so a bit cold—but understandable due to the higher elevation and cooler climate at times) The location is very convenient: • Close to restaurants and shopping • About 45 minutes to Sedona • Near Bearizona and about 2 hours to the Grand Canyon Parking is safe and easy, though it’s $7 per day. Overall, this hotel is fantastic—spacious, well-equipped, and family-friendly with outstanding staff. Highly recommend!"

"Bedding and pillows are dirty. Door seal falls apart. Cannot call front desk from room (phone disconnected)"

"We had to wait 4 hrs to get the room after 3pm."

"I appreciated the staff’s professionalism and friendliness. The restaurants food was 10/10. I used the loaner bike to site see in the neighborhood. The pool was nice, I would have loved a music playlist for amusement. The room had a nice layout. I noticed a build up of crumbs in the crevices of the ottoman at the foot of the bed, debris and fine strands of hair on the headboard. The side rugs desperately needed a shampoo. The bathroom tiles needed a deep clean. I loved the layout of the bathroom especially the bench like seat in the shower, however the exhaust fan in the bathroom was broken so the moisture seeped in the rooms space. Overall the room needed a good sanitizing cleaning, w bleach and disinfectant. I’d stay again but I’d request a deeply cleaned room. "

"This was such an excellent hotel 🏨. Very spacious, checkin very accommodating ! Loved our corner spacious room, All staff couldn’t be more helpful ! This hotel was run with expertise and we can’t wait to stay here again 👍"

"Great location, downtown next to sports arenas. Clean beautiful hotel. Great amenities. Great staff very friendly and helpful."

"For budget travelers wanting to stay in downtown Phoenix, this is an excellent option. Walking distance to everything the hotel was quiet for the most part. No problems with safety. The place is under renovation when we stayed our room was completely renovated and very nice. I would"