Guest Houses in Central Region

"I book online and when I reach the girl didn't know what to do. because I was tired I promised to pay cash. After paying she lost the money somewhere and she start accusing me that I have taken the money. I ask her to give the number of the manager she refused. After I got the number myself from internet and I called. to request to be refunded my money. the boss apologies and she went and she got the money and pays me. It took us 1 hour at the reception "

"Thank you...John! Excellent!"

"Beautiful view from the breakfast area. My room did not have electricity all during the day. The bathroom had no door just a ripped shower curtain. The shower didn’t work. It took 4 staff members coming in every 5 minutes to figure out the shower and by the time they showed us it was time to check out."

"This hotel is very comfortable. All staffs are very kind. "

"I booked this property 8 months ago. I chose it because it was one of the only ones that had a swimming pool in the area that I was going to look at. First thing about getting to this hotel is that you have to go down a very long bumpy dirty unsafe road. Everything is covered in this brown dust which is a combination of feces and soil. It's extremely uncomfortable to drive on. Once I arrived at the hotel I really wanted to like the place. One of the owners seemed friendly, and the staff also...

"Our flight arrived well past midnight so stayed at Airport Guesthouse rather than drive to Kampala at that hour. Our room was comfortable, breakfast was good, the grounds are lovely and the people very friendly. "

"I am still awaiting my refund after booking, being sent a “we can’t wait to host you” email, and arriving after a long journey and being told there were no rooms available - and was suggested another hotel 3 hours away. Terrible communication from hotel and zero viable resolution offered from staff. Very frustrating "