Search Hotels Near Centro Comercial La Serrezuela, Cartagena

"Dont stay in first floor"

"I had a great stay at the Hyatt in Cartagena. From the moment I arrived, the service stood out—especially Dina at reception, who was incredibly welcoming and helpful. She made check-in smooth and set the tone for the entire experience. The location is a huge plus. There’s a convenient grocery store right behind the hotel, a major mall right next door, and the beach is directly across the street—everything you need is within walking distance. The hotel pool was also a highlight—clean, relaxing, and perfect for unwinding after a day out. Overall, this hotel offers comfort, convenience, and excellent service. I’d definitely stay here again"

"Don’t stay here until they do major Reno’s. All the halls and rooms smell so bad of mold/dampness. They have fans going because they know it’s a problem but still sell the rooms. Staff is nice enough, rooms are clean enough, but nothing about this place is luxury/overcomes the smell. Our clothes still smell from the smell of this place. Breakfast was meh, nowhere near as good as you’d expect when you pay for a place like this, and the pool bar had nothing stocked that was on the menu. Skip and go elsewhere "

"Great location walking distance from the port and for exploring the historic center. The staff at reception was very helpful and it were helpful in arranging transport back to the airport for me!"

"Todo excelente la verdad y el personal muy atento y amable los chicos del front desk muy coordiales al igual que los del restaurante… volvería sin duda lo recomiendo"

"This villa was the best I’ve ever stayed at. The suites are well kept, balcony is nice for enjoying a morning cafe, the AC kept the suite very cool during the warm Cartagena days. I would stay here again and again!"

"Es súper Nice, la gente y su persona, los cuartos Super amplios y limpios y variedad de eventos por la noche!"

"Nicest pool in the old city"

"I absolutely loved this hotel and the location that it was in. Literally right across from the beach. It was within walkable distance from everything I wanted to do while I was there and the staff were very kind and friendly. The breakfast was divine and included which was a wonderful start to our mornings. I didn’t have time to see the roof top as I was only there for 2 nights and had lots to do but I’m sure it was beautiful up there as well. I had an ocean view room which allowed my partner and I to enjoy the sunsets overlooking the water in the evenings which was breathtaking. The entire room and bathroom was clean and modernized and so spacious. I also loved the lobby areas and hallways, they had outdoor parts from within the hotel so you didn’t feel trapped inside. Only critiques I would make is that the pool was out of order at the time of my stay. And the grounds on the outside of the hotel could be kept a bit more cleaner but honestly I feel it adds to the charm of the hotel. Also, I returned to the hotel around 12 or 1 in the morning and noticed there was no guard on duty at the time and I was able to just walk right into the hotel. This was a bit of a security concern to me because no one asked any questions and I was able to go right up to my room. There was no key card needed to access the entrance. Other than that, I will definitely stay here again. It was one of the best hotels I’ve ever stayed in around the world."