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"We arrived very late at night, but were given a warm welcome and a fast check-in. Beds were very comfortable and the shower nice and hot. The hotel is conveniently located by the river in Changi Village, a really lovely area worthy of a standalone visit, with a good Hawker Centre within 3 minutes walk. Staff were all friendly, helpful and efficient, with nice little touches like snacks in the foyer and a free drink on arrival. We were also impressed by the environmental efforts being made by management. "

"DO NOT STAY HERE IN THE NEXT FEW MONTHS. Have just checked out after 4 hrs with a jack hammer going from 2am to 6am. There are construction works above below and around this hotel and they know about it because there is a notice in the room. It's a disgrace that they did not make this clear up front so we could have chosen to not sleep there. No refund no discount. Suggested we write to Changi Airport Corp and ask them for compensation. $200+ for Max 6hrs. Singapore is out of control for tourist accom costs and I've been coming here 4-5 times a year for last. 10 years"

"Amazing stay and service. Staff were very friendly and helpful!"

"During our recent stay at the Jen Orchardgateway Singapore, we were thoroughly impressed by our experience. The hotel boasts a prime location right in the heart of Orchard Road, making it incredibly convenient for shopping and dining. From the moment we arrived, the friendly staff made us feel welcome and attended to our needs with genuine care. Their warm hospitality really enhanced our stay. The amenities at the hotel were top-notch, featuring a stunning rooftop pool and a well-equipped gym. We particularly enjoyed the breakfast, which offered a diverse selection of delicious options. However, it's worth noting that breakfast timings can get quite busy, so plan accordingly to avoid the rush. Overall, I highly recommend the Jen Orchardgateway Singapore for anyone looking for a great hotel experience in a fantastic location!"

"Foood could have been better."

"The venue was clean and well presented. Staff were very pleasant and helpful. Great location. Would definitely recommend."

"The check in was a bit slow, and I got sent to the wrong elevator bank, but apart from that the staff were very friendly and helpful. I wasn't a big fan of the room, which was quite small, and I couldn't get electronics to work properly. The breakfast buffet was decent. Plenty of good amenities, including pool, restaurant, laundry, and gym. The location is nice, close to the river walk, or else not far from the subway."

"Great for pre flight stay and water vortex"

"Staff were amazing, genuinely friendly and caring. Rooms really clean. Great room service and location of the hotel. Fabulous views and amazing club lounge. The breakfasts were really good, had a bit of everything to start your day and plenty of it. The pool was lovely."