Charleston hotel guide. Best Western hotel in Charleston, Tennessee

"Climate control was a challenge "

"Yes, on both cases"

"The hotel can definitely use an update. As soon as you walk in there is a sign that says food delivery can’t come to your room which I think is crazy. The front desk clerk was okay. Not super friendly or welcoming. Housekeeping went ahead and cleaned our room and we hadn’t checked out yet. We had just took some things to the truck. Probably will not stay here again. But the beds were okay and it was semi clean not the cleanest. It was okay I’ll say that. "

"Rooms were clean, staff was nice, but hotel is Very old and dated. Fan in bathroom was so loud you didn’t want to turn the light on, bedding had holes and it is on a busy road so you can hear the traffic most of the night"

"Absolutely excellent experience!!! We loved it. Traveling with a one year old isn't as easy but they made it easy!!! Thank you!!! "

"Breakfast could be better"

"We requested an accessible room. Much confusion over reserving one though several available and were made available. Room was a king bed with a very heavy quilt-cover for a blanket which was quite uncomfortable. A simple sheet was the alternative which required increasing the room heat to avoid feeling cold while trying to sleep. A normal blanket is needed. No normal upholstered chair with arms was furnished in this room. There was a desk chair and an armless straight chair neither of which was useful for an upright sleeper. Plenty of towels were available which helped clean up the water straying from the curbless shower. Two redeeming items were a very complete hot/cold breakfast bar; and very helpful, cheerful employees! "

"Yes wonderful "

"Great Staff and cleanliness!"