Search Hotels Near Charros Carousel, Phoenix

"We went here twice for spring break with our kids and 7 years ago we had an amazing time. This year in March 2026 we were told our 12 and 15 year old couldn't be without us in the room or anywhere on property. They never told us at check in and made us feel like we did something wrong. While I understand the casino floor everywhere else on property when my kid is almost 16 years old is absolutely ridiculous. Also, their shuttle service was terrible. The food was good but we won't be back - they do not have an airport shuttle either "

"We went over spring break and it was crowded as expected. However there weren’t enough pool chairs and not enough of the chairs had umbrellas. Everyone walking around trying to find chairs or even getting into fights about it!! It was prob 95+ outside but the pools were cool which surprised me. Service around the pool was also sparse and could have been better. The front lobby and valet guys were very nice. Prob won’t stay here again. "

"Staff was friendly, but they were obviously experiencing a shortage with their housekeeping staff. Other than that we were pleased with our stay."

"Staff were kind and prompt, it was very clean, it is geared for children so be ready to be over stimulated."

"Spacious and clean condo. "

"Pool was wonderful. I will for sure that at that property again"

"The grounds and pools were amazing. They could use more help at the pool bar to take orders for food and drinks at the pool rather than having to go up there to order. The biggest complaint was housekeeping. Not enough help there either. It would take the housekeeper until very late afternoon to get too our room...after we already needed towels, etc."

"The overall experience was great. The pool, restaurant, staff were exceptional"

"Everything was great! "