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Ulasan untuk Doubletree by Hilton Chattanooga Hamilton Place

4 out of 5
Doubletree by Hilton Chattanooga Hamilton Place
2232 Center Street, Chattanooga, TN

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 521 dari 1003 ulasan" "
Penilaian 8 - Bagus. 247 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 120 dari 1003 ulasan" "
Penilaian 4 - Buruk. 74 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 41 dari 1003 ulasan" "

8,6/10

Kebersihan

8,4/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Shannon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Wendy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I didn't like that we didn't have breakfast.
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Auronda, Madison

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All was well. As I mentioned to the staff, the bathroom faucet was broken and needed repair. I was only there for one night. Other than that, all was good.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Any

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelent
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Araath

Menginap 1 malam pada bulan April 2024

4/10 Buruk

Araath

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
The property was great, but the staff was terrible. Especially the thin lady at the bar but she also worked the check in desk the second day I was there. She has a terrible attitude. I was told that dinner was over at 10 when I first checked in. We got in late but was told by the gentleman I could still order and I when I got to the bar/restaurant at 9:40 she did not want to serve me. Even the gentleman at the front desk has to apologize for her not serving us. She took a call outside of the restaurant and said “yea I just called the cook and he is done for the day” I had my 2 year old and we just wanted to grab something and go upstairs. I don’t think she really called anyone considering she had to step out so we couldn’t hear her. I was going to stay longer but decided to stay across the street because this lady was so rude and clearly doesn’t hates being there. I understand it was late 9:40 but if she would have had a better attitude our stay would have been so much better. The next day, I asked for a new key and when I got to my room it wasn’t active so of course I had to go back down and get a new one from her. At the time she was currently taking in someone else and she told that new guest that the restaurant was open until 10. So yea she just didn’t want to serve me and my daughter the previous day. She was very dismissive and was rude for no reason. Iv never stayed in a place where staff was like that. Very weird.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Donald

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property
Menginap 1 malam pada bulan April 2024

8/10 Bagus

jason

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The room accomadated out family of 6 which is hard to find in a hotel nowadays. The fold out mattress however was terrible. Our kids basically slept on springs with absolutely no cushion for support or comfort. The other issue we had was that we had no hot water the morning checked out.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Hector

Traveler bisnis
All went well
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Emily

Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Valerie Jones

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas
Towels are non existence. When I checked in.. I didn't notice that there was only 1 wash cloth . I called the front desk @ 3:30a and was told that I needed to come to the front desk to get them. I asked why there wasn't any in the room and he said he did not know. There's no microwave in rooms. Though that's what is adverstised. I finally went to front desk after spending over an hour onthe phone with Expedia trying to change properties... (that was a big disappointment.) $1800.00 down the crapper. Anyway there was nobody downstairs... however there was a cart with towels, sheets and blankets in it. So i helped myself. Not the level of service i was looking forward to. Avoid the hotel at all costs. And Expedia is not much help either

2/10 Sangat Buruk

Steven

Bepergian dalam rombongan
Check in was awful my wife put me down to be able to check in they refused i had to call my wife asked for a handicap shower chair was rude ly told they dont have any.other than the frint desk the view was amazing
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Brian

Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Jason

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
The property overall was nice. The issue we had were basic necessities. Our room phone was not working so we notified the front desk and they said they would send an engineer, they never did. When we asked for extra pillows, they somehow"ran out". The shower didn't have any place to place your own items, so it was very inconvenient to use face wash or other items needed in the shower. The shower gel dispenser was broken in the shower so there was no shower gel and no place to put your soap...I called the front desk to voice a complaint and the lady said she would check about The pillows and then send someone up to give us shower gel. No one ever came...The pillows are SUPER dense and can't get comfortable. There was no mirror at the desk in the room so if you have 2 people in the room, good luck getting ready....
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari DoubleTree Chattanooga Hamilton Place pada tanggal 26 Feb 2024
Thank you for bringing this to our attention. We appreciate your feedback and will address your concerns and suggestions with our team.

10/10 Sangat Bagus

Shazinna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Enjoyed my stay ...will definitely return.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Caitlin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Jeff

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The fire alarm went off at midnight. No one knew why. I assume someone was smoking in there room. Reaked of weed on floor and stairway. No hot water to take a shower. Ran for 5 mins still nothing. If someone could contact me about reimbursement that would be great.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari DoubleTree Chattanooga Hamilton Place pada tanggal 26 Feb 2024
Thank you for bringing this to our attention. We appreciate your feedback and will address your concerns with our team.

2/10 Sangat Buruk

Caitlin

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
STAY HERE AT YOUR OWN RISK. This place is repulsive. There is a bed bug infestation that the workers fully know about. I woke up with bites and presented a live bug to the staff and their response, “I know we have a bed bug infestation.” This place is awful, never stay here. There is an additional infestation of ladybugs all over the rooms, ceilings, windows and beds. There is signage in the lobby warning you of the ladybugs. Maybe they should be just as transparent about the bed bugs. Lastly, it has been a fight to get a refund for my stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari DoubleTree Chattanooga Hamilton Place pada tanggal 26 Feb 2024
We appreciate your feedback and apologize that you did not have a great experience. Our goal is to provide great stays for all of our guests.

8/10 Bagus

Martin

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good accessibility room close to elevator Would have like better easier access to coffee
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Phillip

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Place great
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Joshua

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Easy process checking in
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Latasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No sunshine but ok
Our stay was great but we were put in a room with no veiw. When we opened the blind all we could see was spiderwebs and the boiler. So as long as we kept the blind closed we were comfortable. So due to not being able to open the blinds at 6 am in our room in looked like midnight. No sunshine
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari DoubleTree Chattanooga Hamilton Place pada tanggal 26 Feb 2024
Thank you for bringing this to our attention. We appreciate your feedback and will address your concerns with our team. We hope you will give us another opportunity to host when you are in Chattanooga.

10/10 Sangat Bagus

Martha

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 19 Jan 2024
Martha, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Taneka

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 19 Jan 2024
Taneka, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Todd

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 15 Jan 2024
Todd, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Maxine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was pleasantly surprised by the property since the Double Tree downtown Chattanooga is awful. The woman who checked me in on Saturday 1/6/24 at around 6pm was excellent. I asked her about restaurants and she told me their was a restaurant onsite, I was skeptical, but very pleased with the meal and service. I highly recommend this Double Tree.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 10 Jan 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Sangat Bagus

SREDNA, renton

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff at this location! They noticed we had multiple people on our trip and handed us extra blankets as we checked in. Rooms are very spacious and the modern decor is clean and comfortable.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 8 Jan 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 Sangat Bagus

Oliver

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 8 Jan 2024
Oliver, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bagus

Stephen

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 8 Jan 2024
Stephen, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean hotel room, comfy beds, updated interiors, and heated pool were all great!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 8 Jan 2024
Lisa, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Sangat Bagus

Kalin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved it
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 8 Jan 2024
Kalin, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Lauren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 8 Jan 2024
Lauren, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Cora

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Owner pada tanggal 8 Jan 2024
Cora, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 3 Jan 2024
David, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Buruk

alcides

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 1 Jan 2024
Thank you for taking the time to review us, Alcides. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Sangat Bagus

Edgar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good nice location
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 31 Des 2023
Edgar, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Sangat Bagus

Melissa

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 31 Des 2023
Melissa, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Cukup Baik

Roger

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 31 Des 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Sangat Bagus

Nicholas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 27 Des 2023
Nicholas, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Hong

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 27 Des 2023
Hong, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Lebrisha

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 27 Des 2023
Lebrisha, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 27 Des 2023
Melissa, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mostly great
Very nice stay, beautiful place, no coffee at reception, hot water took 10 minutes to warm up
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 27 Des 2023
Eric, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Sangat Bagus

Jillian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 27 Des 2023
Jillian, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 27 Des 2023
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kaytie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Owner pada tanggal 20 Des 2023
Kaytie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.