Verified
10/10 Excellent
Verified traveller
13 Jun 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
죠아아요
Verified traveller
Stayed 3 nights in Jun 2019
Mercure Chengdu Downtown
1.0 star property
Downtown Chengdu's modern retreat offers travelers in-room WiFi and a central base for exploring the vibrant city center's attractions and energy
Choose dates to view prices
Photo gallery for Mercure Chengdu Downtown
Mercure Chengdu Downtown, in the heart of Chengdu City Centre, offers a lively atmosphere with an on-site bar and restaurant. Guests enjoy in-room WiFi, luggage service, and expert help planning local adventures through the hotel's tour assistance.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Spa
- Pet-friendly
- Parking included
- Free Wi-Fi
- Restaurant
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Policies
Check-in
Check-in start time: 8:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 2:00 PM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming cats only
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 100 per accommodation, per day
- Service fee: 6 per cent
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately CNY 58 per person
- Airport shuttle fee: CNY 200 per person
- Airport shuttle fee per child: CNY 200 (from 12 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
The seasonal pool will be open from 25 July to 10 August
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Does Mercure Chengdu Downtown have a pool?
Yes, this property has a seasonal outdoor pool.
Is Mercure Chengdu Downtown pet-friendly?
Yes, cats are allowed at this property. A cleaning fee of CNY 50 also applies.
How much is parking at Mercure Chengdu Downtown?
Self-parking and valet parking are free at this property.
What time is check-in at Mercure Chengdu Downtown?
Check-in start time: 8:00 AM; check-in end time: anytime.
What time is check-out at Mercure Chengdu Downtown?
Checkout is at 2:00 PM.
Does Mercure Chengdu Downtown provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CNY 200 per person applies.
Where is Mercure Chengdu Downtown located?
Located in Chengdu City Centre, this family-friendly Chengdu hotel is within a 5-minute walk of Wide and Narrow Alleys and Zhai Alley. Kuan Alley and Chengdu Culture Park are also within 10 minutes. Tonghuimen Station is 5 minutes by foot and People's Park Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Location
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0