Hotel Marriott Hotels & Resorts di Chertsey

"Excellent customer service at check in. Staff asked to see ID for confirmation of name on booking. There is a £50 deposit which is authorised /debited then released/refunded. Timescale on getting your deposit back after check out depends on the type of card used. Staff explained services available with open times for breakfast, gym/pool and bar during check in which was great. The main reception and area on ground floor very spacious with some seats around the place. The room was just okay,...

"A Silver Celebration at Marble Arch: An Unforgettable 8-Night Stay My wife and I recently concluded an eight-night stay at the London Marriott Hotel Marble Arch to celebrate our 25th wedding anniversary, and "magnificent" truly is the only word that does the experience justice. From the moment we arrived, the staff went above and beyond to ensure our silver anniversary was nothing short of spectacular. Exceptional Service and Breakfast The level of service here is world-class. Every staff...

"Ok nothing great"

"Terrific buffet breakfast!"

"Great daily breakfast. Most of the rooms are refurbished and updated. Nice lounge access. Kind and attentive staff. "

"Perfect location, staff and cleaning services"

"Poor service; unresponsive staff. There is a big discrepancy in quality and service between US Marriott hotels versus European Marriott… European hotels are just not “Mariott”…"