Hotel dengan Kolam Renang di Chester

"We have eaten at this hotel many times, however, the first time staying over I should have done it sooner. Wonderful hotel and the staff were all extremely attentive."

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "

"Where do I start we got to the hotel on the first night go to the room to find there was no bedding for the kids we got charged for breakfast the next day for the kids the staff are useless the pool was closed by 7pm even tho is stated it was open till 9pm all the carpets in the hall way were taped down or ripped up the place is a joke for the price we paid"

"Was clean but very dated dull and drab furnishing, windows need net curtains or similar in the rooms that over look canal,436, as rooms opposite can see directly into your room if you don’t have curtains drawn which makes the room dark and the need for lights is not ideal, bathroom very old sanitary ware, toilet didn’t flush very well and took for ever to refill, cracked floor tiles, poor soap dispenser, really needs an update, overpriced. Hot breakfast was ok , no fresh fruit poor selection...

"We couldn’t come because my wife was sick if possible can we reschedule"

"The staff were friendly but very green, during an evening meal and breakfast we had to ask several times for things like water, coffee and toast and some of these things didn't arrive at all. They are pleasant but need more training on staying on top of orders and clearing the tables. Breakfast is strange with you being charged £17 to have access to the continental and light breakfast menu, and then you having to pay an extra £5 for more premium items like a full English. Why not just say it...

"The staff at reception, bar and restaurant were all very friendly, welcoming and helpful. Room was spacious but I did have a family room for myself and my son. Room was a bit dated and the cleanliness was just ok. Flooring in the bathroom room was lifting along the edges of panels so had to be careful the my 4 year old so didn’t go in with bare feet"