See all properties

Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Mercure Chester Abbots Well Hotel

Relax by the pool surrounded by lounge chairs and enjoy the views of the outside through the large windows.
Stroll through the serene garden to the entrance of this modern residence, featuring a symmetrical facade and large windows.
Enjoy a serene garden retreat with a patio, outdoor furniture, and a beautifully manicured lawn.
Two single beds with white linens, flat-screen TV, and desk area.
Enjoy a drink at the bar, where guests can sit at the bar or a round table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
The current price is Rp1.065.337
Rp1.278.404 total
includes taxes & fees
14 Aug - 15 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

Two single beds with white bedding, a desk, and flat-screen TV in a functional room with a neutral color palette.

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Relax in a serene space with a large bed, desk, and air conditioning unit.

Classic Room, 2 Single Beds

7.6 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Relax in a cozy space with a flat-screen TV, comfortable sofa, and a desk for work.

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Relax in a cozy space with a flat-screen TV, comfortable sofa, and a desk for work.

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(47 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Two single beds with white bedding, a desk, and flat-screen TV in a functional room with a neutral color palette.

Family Room (Classic)

7.4 out of 10
Good
(8 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Relax in a cozy space with a flat-screen TV, comfortable sofa, and a desk for work.

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Cozy retreat with a large bed, bedside table, and comfortable chair, set against a vibrant floral wallpaper and patterned carpet.

Double Room, 1 Double Bed (Compact)

7.0 out of 10
Good
(21 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • Grosvenor Park
    4 min drive - 2.7 km
  • Chester Cathedral
    5 min drive - 3.7 km
  • Chester City Walls
    5 min drive - 3.7 km
  • Chester Racecourse
    6 min drive - 4.0 km
  • Chester Zoo
    6 min drive - 8.1 km

Getting around

  • Chester Station
    4 min drive
  • Liverpool (LPL-John Lennon)
    38 min drive

Restaurants

  • Ring O' Bells
    9 min walk
  • Peacock Hotel Chester
    13 min walk
  • The Cheshire Cat
    13 min walk
  • The Old Harkers Arms
    5 min drive
  • The Lock Vault
    3 min drive

About this property

Mercure Chester Abbots Well Hotel

Upscale eco-certified hotel near Grosvenor Park
Located close to Chester Cathedral and Chester City Walls, Mercure Chester Abbots Well Hotel provides a terrace, shopping on-site and a garden. Treat yourself to some rest and relaxation at Feelgood Club, the on-site spa. The on-site British cuisine restaurant, The Brasserie, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, a front desk safe and a lift
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 126 rooms feature comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Similar properties

Indoor pool

Holiday Inn Chester - South by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
8.0 out of 10, Very good, 1,000 reviews
The price is Rp1.222.888
Rp1.467.466 total
includes taxes & fees
17 Aug - 18 Aug
Holiday Inn Chester - South by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 14 Aug 2025 start from Rp1.065.337, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Chester Abbots Well Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Chester Abbots Well Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Chester Abbots Well Hotel?

Checkout is at 11:00 AM.

Where is Mercure Chester Abbots Well Hotel located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Grosvenor Park, Chester Cathedral and Chester City Walls. Chester Racecourse and University of Chester are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, enjoyed the swimming facilities, room clean and comfortable bed. Would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, staff was brilliant nothing was to much trouble, i would stay again
Stayed 2 nights in Jul 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Staff were really friendly and helpful and the food was absolutely delicious!
Stayed 1 night in May 2025

8/10 Good

Becky

Liked: Staff & service, amenities, property conditions & facilities
Really lovely hotel, staff are wonderful and helpful. Only a slight issue with some cleanliness, couple of cobwebs found and some dust in places but didn't put me off. Swimming pool is the warmest pool I've ever been in, it was gorgeous! Overall a lovely stay and we will be returning.
Stayed 1 night in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed here while visiting Chester. It offers very good value for money.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, with AC. Friendly staff. Comfortable bed. Everything you could wish fot
Stayed 2 nights in Jul 2025

8/10 Good

Ailsa

Liked: Amenities
No one on reception when I arrived, had to go and ask bar staff, no room service available due to staff shortages, Excellent room, very clean and well equipped, staff were very helpful and friendly, enjoyed the leisure facilities, I would definitely return
Stayed 1 night in Jul 2025

6/10 Okay

Rach

Liked: Staff & service
Disliked: Property conditions & facilities
Great location room very warm and no air con room was okay but dirty quilt and just old and outdated! Staff was great tho
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
All good only fault was mistake on my dinner order but was easily corrected by the staff!
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for our few days at Chester races. Rooms very nice and staff all very helpful
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Really nice place to stay, very comfortable, food excellent, friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Collette

Liked: Cleanliness
Positives: Local to city centre and large free car park. Room was clean and had all we needed for a one night stay. Negatives: Room was very hot. Tired looking and in need of an update.
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 2 nights in Dec 2024

6/10 Okay

James

Lots of mess in car park checking staff seemed miserable
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay for two nights, all staff friendly. Didn't dine in restaurant so unable to comment. Spa very good and helpful, friendly staff
Stayed 2 nights in May 2025

8/10 Good

Steven

Very nice friendly staff value for your money
Stayed 1 night in Feb 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for travelling into Chester. Room was slightly different than I booked due to the hotel not having the one I booked available. They offered a bottle of Prosecco and two free drinks to compensate. Breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.
Stayed 1 night in Mar 2025

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pools

Stayed to see relatives hotel was welcoming and friendly a few guests had a few arguments we thought it was like Jeremy Kyle for a bit but the hotel itself was great. We have been here before The pools made it the experience
Stayed 1 night in May 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and lovely staff
Stayed 1 night in Aug 2024

8/10 Good

colin

Well run hotel , exceptional helpful staff , gave one less star, because bedrooms were a bit stark,heating was a electric convector on wall in bedroom , didn’t seem to be any in bathroom, but very comfortable beds.
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very welcoming with the dog. Health club very nice, pool very warm. Easy drive into Chester.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lively

Great stay. Reception super friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before & will stay again
Stayed 2 nights in Sep 2024