Search Residences in Chetumal

Excellent stay in Bacalar. The rooms are spacious and spotless, the pool is great, and the staff were incredibly helpful. The front desk gave us great recommendations for activities. Having bicycles available was super convenient. The location is perfect, right near everything. We nearly booked a much more expensive hotel outside of town and are so glad we didn’t. Staying here was far more convenient and enjoyable. Will be back for sure.

Great hotel position overlooking the lagoon. Good general service. Clean and modern room design.

This hotel was so lovely. We had a gorgeous room with such a nice view, the staff were all friendly and helpful, the food was consistently good and the lagoon pontoon was beautiful with kayaks and SUPs free to use. We had such a nice time, thank you!

Comfortable room, complimentary water dispenser in room and nice pool.

Excellent,beautiful boutique hotel in a stunning location, the hotel has an excellent restaurant in a beautiful location. The only improvement could be better towels as they’re a bit scruffy and a suitcase standin the room.

Amazing views of the lake Beautiful lake room

Nice rooms, lovely restaurant and professional communication.

All round excellence - a beautiful hotel in a stunning location with exceptionally helpful and attentive staff.

Beautiful place

Great accommodation with private lagoon access. Small restaurant onsite for breakfast (maybe just burgers and salads for day menu). Hotel restaurant 30 seconds away sells beers and has larger menu. Or 20ish minute walk to town. Would go back, so nice to be right on the lagoon

Amazing hotel on the lagoon. We spent so much time on their pier and in the lagoon using the free canoes and paddle boards with life jackets. We didn't eat here but used the bar. The food did look good though. The room was nice but could do with a curtain around the bathroom area so people can get changed more discreetly. I would highly recommend this hotel.

We stayed 4 nights at Rancho Encantado and it was a totally unforgettable experience, in all the good ways! We had the privilege of staying in 2 different types of room during our stay - we were booked into a lake side cottage but the lovely Gerardo moved us to a Laguna Master Suite for two of the nights as there was a bit of construction going on, and we wanted to avoid the noise. I have to say, both styles of rooms are beautiful and for different reasons. The lake side cottages feel like...

Great location, close to restaurants and with a good view of the lagoon. Has a nice pool to cool off as well.