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Naya Bacalar Hotel - Adults Only

4.0 star property
Travelers unwind with rejuvenating spa treatments at this peaceful retreat, then enjoy morning coffee and local flavors poolside for a perfect day of relaxation

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Naya Bacalar Hotel offers a tranquil rural escape with an outdoor entertainment area and spa for deep-tissue massages. Enjoy WiFi, continental breakfast, and coffee/tea in the lobby. Multilingual staff are ready to assist.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

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About this property

Naya Bacalar Hotel - Adults Only

  • Upscale hotel near Lake Bacalar
  • Located close to Laguna Bacalar Ecological Park, Naya Bacalar Hotel - Adults Only provides free continental breakfast, an outdoor entertainment area and a restaurant. Active travellers can enjoy amenities, such as ziplining and boating, at this hotel. Treat yourself to spa services, such as a massage or a manicure/pedicure. Enjoy on-site activities, such as boat tours and kayaking. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Multilingual staff, wedding services and luggage storage
    • Concierge services and a sail boat on-site
  • Room features
  • All guest rooms at Naya Bacalar Hotel - Adults Only include comforts, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and hairdryers
    • Ceiling fans and daily housekeeping

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Premium bedding, down duvets, minibar, in-room safe
Our Habitas Bacalar – Adults Only
Bacalar
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
9.6 out of 10, Exceptional, 292 reviews
The price is Rp3.463.674
Rp4.351.562 total
includes taxes & fees
4 Jun - 5 Jun
Our Habitas Bacalar – Adults Only
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Frequently asked questions

Does Naya Bacalar Hotel - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

Is Naya Bacalar Hotel - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naya Bacalar Hotel - Adults Only?

Self-parking is free at this property.

What time is check-in at Naya Bacalar Hotel - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Naya Bacalar Hotel - Adults Only?

Checkout is at 11:00 AM.

Where is Naya Bacalar Hotel - Adults Only located?

Situated in a rural location, this hotel is steps from Lake Bacalar and within 6 mi (10 km) of Laguna Bacalar Ecological Park and Fort of San Felipe. Municipal Spa of Bacalar and Cenote Negro are also within 6 mi (10 km).

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 45 reviews
Rating 8 - Good. 7 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

Reviews

Verified

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast at the naya restaurant was amazing and facilities were beautiful
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Ezequiel

Liked: Staff & service, amenities
Our stay at Naya was truly wonderful. The hotel’s location is exceptional and adds a unique sense of charm and tranquility to the overall experience. Our room was beautifully designed, and we especially enjoyed the direct lagoon access. The staff was attentive, welcoming, and consistently helpful throughout our stay. There are a few areas where the property could improve. While we understand the hotel is surrounded by nature and located within the jungle environment, the pools, decks, and common areas could be maintained with a bit more attention to cleanliness and upkeep. The bar experience could also be enhanced with a wider variety of drink options and more knowledgeable bartending service. Overall, we had an amazing stay at Naya. The lagoon views, beautiful room aesthetic, and peaceful atmosphere made it a memorable experience in Bacalar.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
One of the coolest places we’ve ever stayed. Amazing jungle setting, super cool rooms with amazing decor, romantic lighting, thatch walls, outdoor shower, awesome plunge pool at the front door. We loved the cats everywhere, the open air reception lounge, awesome, friendly staff and beautiful lagoon. This place was like a super cool, semi fancy Gilligans island. If you like boring, beige, generic hotel chains, don’t come here.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

TARA

Liked: Cleanliness, property conditions & facilities
Amazing views of the lake Beautiful lake room
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Georgina J

Liked: Cleanliness
Wonderful jungle property. Enjoyed it !
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness
Property is a bit remote .
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was not really useable bc it was not heated but the deck around the lake was spectacular
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kolleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Álvaro Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar perfecto para descansar El sonido de las aves, al despertar, un excelente terapia, Sin duda, alguna muy recomendable Desayuno muy bien El café, riquísimo
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit incroyable je recommande !!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

JORGE MADRID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio atento, gran experiencia en la naturaleza
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está perfecto, solo le pondría uniforme al personal. Pero las habitaciones están de revista
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy buena dentro del hotel excelente comida en todo momento excelente vista y una paz inigualable. Atención principalmente del área de restaurante simplemente excepcional. Sin duda regreso antes d lo pensado 😎
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Agustin

Liked: Property conditions & facilities
Muy bonito el lugar , lo único esq tienen de mascota a dos perros y no limpian cuando los perros hacen sus nececsidades, así q tiene uno q andar cuidando donde pisa. Una mañana estaba lloviznando , súper ligero al grado q solo se escuchaba la lluvia pero sin mojarte mucho y no nos quisieron llevar café a ala habitación ni papel sanitario q nos hace falta que por el clima
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cornell

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and was very friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Axel X

Liked: Cleanliness, staff & service, amenities
El personal y el lugar son de lo mejor
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Nuria

Liked: Cleanliness, staff & service
Siento q habia partes en la q faltaba barrer, como las terrazas , las áreas comunes fuera del restaurante , sucio y manchadas las fundas de los camastros , no hay nada más q la alberca de cada habitación, y el restaurante, que en la noche no atiende en, lo demás de las áreas comunes están sin servicio y vacías, la habitación bien pero no me dieron lo que compré, y según ellos me dieron un upgrade, sin decirme si me parecía, y dijeron q eso pedí y no era verdad , el día q me fui no había más q una persona atendiendo el desayuno y fue como al aventon, y tarde, siempre amables las personas eso si. No creo recomendarlo no volvería
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en medio de la selva; lo único malo fue que en cada noche había unas aves cerca que hacían un ruido excesivo y no nos dejaron dormir.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es hermoso! Las habitaciones especialmente bonitas y privadas, la atención del personal es increíble! Ayudan en todo y al mismo tiempo ten dan mucha privacidad. Camas cómodas, todo impecable, definitivamente regresamos! Lo unico que hay que tener en consideración es que el acceso a la Laguna hay piedras y no es tan facil.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendado
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para disfrutar
Stayed 3 nights in Nov 2024
Verified

8/10 Good

YANIRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

juan

Liked: Amenities
Extraordinario hotel cuidado en todo
Stayed 3 nights in Jun 2024