Hotel Ave

3.0 star property
Travelers tackle thrilling ropes courses and cycling adventures by day before retreating to a peaceful rooftop terrace under star-filled skies

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Hotel Ave blends adventure and relaxation with its rooftop terrace and garden. Guests enjoy a breakfast buffet before choosing cycling, ropes courses, or unwinding at three hot springs, a sauna, or with a massage. Families love the dedicated playground for children.

Reviews

3.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
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Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per night.

Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Hot springs access available from 9:00 AM to 7:00 PM

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Ave have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Hotel Ave pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ave?

Self-parking is free at this property.

What time is check-in at Hotel Ave?

Check-in start time: 1 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ave?

Checkout is at 11 AM.

Where is Hotel Ave located?

Situated in Chianciano Terme, this hotel is within a 10-minute walk of Terme Sant'Elena and Chianciano Art Museum. Val di Chiana and Archaeological Civic Museum are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

3.2

3.2

Cleanliness

5.8

Location

4.0

Staff & service

2.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Need improvement

Location is good. Price is good. But the room was not clean. I found a spider with spider net in my room. And Refrigerator didn't work. The wall in the room is very thin. There are no soundproof. It was poor sleep because of soundproof ploblem.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Abbiamo dormito una sola notte nell hotel,quindi non ho possibilità di valutare eventuali servizi aggiuntivi dell’hotel quali saua piscina e ristorante. Per quello che ho potuto notare il personale e molto gentile. La struttura di qualità medio bassa.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Evitate camera 153

albergo scadente con camera matrimoniale piccolissima con 2 letti singoli accoppiati,niente di positivo dalla finestra al muro che cadeva a pezzi...forse il bagno era l'unico che poteva passare..da non consigliare.
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Das Hotel ist der Horror und nicht zu empfehlen

Ein fĂŒrchterliches Hotel. FĂŒr uns war es ein Horror. Wir hatten ein Familienzimmer gebucht. Das Zimmer war fĂŒr 2 Erwachsene und 2 Jugendliche so klein das wir ĂŒber unser eigenes GepĂ€ck steigen mussten. Unsere Kinder mussten bei uns im Bett ĂŒbernachten da die Stockbetten notdĂŒrftig repariert waren und die Gefahr bestand, dass diese zusammen krachen. Der Übernachtungspreis fĂŒr diesen Standard ist wucher! Die BĂ€der waren aus den 70er Jahren und z.B. funktionierte die ToilettenspĂŒlung nicht. Der Duschvorhang war absolut provisorisch angebracht. Zudem waren die Zimmer nicht sauber. Unsere Tochter hatte am nĂ€chsten morgen einen Bettwanzenstich. Die Rezeptionistin sprach kein Englisch oder Deutsch (nur italienisch). Der Lift ist absolut klein und wir hatten Angst in ihm stecken zu bleiben (sackte bei jeder Person die einstieg etwas ab). Ich könnte jetzt noch mehr schreiben aber ich denke das gibt einen groben Überblick. Einzist der Pool am Dach war O.K. Die Zimmerdarstellung bei Expedia weswegen wir das Hotel gebucht haben stimmen nicht (Hoteldetails).
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotell Ave i Chianciano Terme

Badrummet i vÄrt rum var minimalt. Duschen var bredvid toaletten (2 cm) och inget draperi, vilket medförde att hela badrummet blev pisseblött. Rummet var ocksÄ vÀldigt litet och luktade unket nÀr varit ifrÄn det nÄgra timmar. Personalen var inte direkt tillmötesgÄende (förutom i restaurangen) . Enda positiva var poolen som lÄg pÄ taket...jag skulle INTE rekommendera detta hotell.