Outdoor pool, open 6:00 AM to 11:00 PM, free pool cabanas
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Reviews of SYN Boutique Hotel

5 out of 5
SYN Boutique Hotel
14/28 Cholprathan Road, Chang Phuak, Chiang Mai, Chiang Mai

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 48 reviews" "
Rating 8 - Good. 11 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suphawadee, Meadow Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely stunning and the pool is absolutely amazing.! Big rooms, big beds and big bathrooms. You also get complimentary soft drinks and coffee pods and a mini fruit platter upon checking in. Highly recommend this place. Will be back again!
Stayed 5 nights in Apr 2024

10/10 Excellent

reema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were amazing, friendly, polite and pleasant. Nothing was ever too much. All extremely helpful.
Stayed 3 nights in Mar 2024
Response from Kanphitcha on 4 Apr 2024
Dear Reema,Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Warmest regards,KanphitchaSales Manager, SYN

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful. The staff are so friendly, we were welcomed with a welcome drink and they offered us a late check out after checking in late. That is service I have never had before. The room was large and beautifully designed, there were a lot of elements we liked in the design. We had troubles figuring out all the light switches but we got it sorted in the end. The only complaint was that the pool was extremely cold. It needed to be a few degrees warmer to enjoy.
Stayed 4 nights in Feb 2024
Response from Kanphitcha on 8 Mar 2024
Dear Sarah,Thank you so much for having stayed with us and taking the time to write such a kind review. We are thrilled to hear that you had such an amazing time with us and hope to have the pleasure of welcoming you back soon again for more!Warm regards from the entire SYN Boutique Chiang Mai Team,KanphitchaSales Manager,SYN

10/10 Excellent

Desiree

Stayed 3 nights in Jan 2024
Response from Kanphitcha on 8 Mar 2024
Dear Desiree,Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Please do not hesitate to contact me at sales@synhotel.com if I can be of any assistance!Warmest regards,KanphitchaSales Manager, SYN

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kanphitcha on 5 Jan 2024
Dear Alan,Thank you so much for your visit and your detailed feedback. We are delighted to hear that you have such a lovely experience with us and enjoyed our offerings.Warmest regards from all of us at SYN Boutique Chiang MaiKanphitchaSales Manager, SYN

10/10 Excellent

Mercy

Liked: Staff & service, amenities, property conditions & facilities
Exceptional service from the team at Syn Boutique. Room was clean. Great breakfast choice.
Response from Uthairat Hotel Manager, SYN on 13 Jan 2023
Dear Mercy,Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Warmest regards,

8/10 Good

patcharin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfy
Response from Uthairat Hotel Manager, SYN on 13 Jan 2023
Dear Khun Patcharin, Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Warmest regards,

8/10 Good

Mario

Stayed 3 nights in Dec 2022
Response from Uthairat Hotel Manager, SYN on 13 Jan 2023
Dear Mario, Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Warmest regards,

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Only stayed for one night but would recommend
Response from Uthairat Hotel Manager, SYN on 13 Jan 2023
Dear Jon, Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Warmest regards,

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel, breakfast and swimming pool. The bar staff were amazing too and put so much care and attention into all the cocktails by the pool :)
Stayed 1 night in Nov 2022

8/10 Good

Vik

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel, good standards. Breakfast felt limited despite the spread. Maybe better in old city were you can explore more, felt a bit far out.
Stayed 3 nights in Nov 2022
Response from Uthairat Hotel Manager, SYN on 6 Jan 2023
Dear Vik, Thank you so much for staying with us and for sharing your feedback about the breakfast which we shall improve.Nevertheless, look forward to welcoming you back again soon.Warmest regards,

10/10 Excellent

Karen, HK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend to stay. Beautiful hotel, well maintained
Stayed 1 night in Nov 2020

10/10 Excellent

König, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in many hotels and I rarely leave reviews because they rarely exceed my expectations. But this hotel was great, I believe it's newly opened. Great facilities. A pool which gets lots of sunshine. Very friendly and accommodating staff with smiles on their faces. The room was spacious. Huuuuuuge bed and very clean, and a feature that often gets overlooked is that the rooms have plenty of power sockets - I counted 10. Ok I'll stop there. The only thing I think could improve is the breakfast, a few of the food items which should be hot were cold, and could do with a couple more juice selections. But hey it was free for us. I would definitely return and recommend to my friends.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the great location. The staff is so friendly and have the service mind. The room is well managed and spacious. I also love the breakfast, most of the products are organic. Morever, you can check-in anytime and check-out time is 24 hr from your check-in time.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, many instagram able location around the hotel. Love the bath amenities!
Stayed 4 nights in Jan 2020
Response from Warm regards from SYN Boutique Hotel Team on 4 Feb 2020
Hello, Thank you for staying with us at SYN Boutique Hotel. We are happy that you found our hotel 'Lovely' and you are able to take some Instagram pictures. We hope you can come visit us again in the near future.

8/10 Good

Yin Mei Joreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is newly opened in perfect conditions. Room is spacious and comfortable. Staff are friendly and helpful. The only down side is the location.
Stayed 2 nights in Jan 2020
Response from Warm regards from SYN Boutique Hotel Team on 4 Feb 2020
Hi Yin, Thank you for the kind words about our staffs. We would like to thank you for staying with us during your stay in Chiang Mai. We hope you can come back to visit us again.

10/10 Excellent

Dion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good quality amenities and furnishings. Breakfast can be improved
Stayed 2 nights in Jan 2020
Response from Warm regards from SYN Boutique Hotel Team on 4 Feb 2020
Hi Dion, Thank you for the feedback about our amenities and furnishing. We are glad you enjoyed it. We are constantly improving our breakfast as we will rotate out new menu throughout the year. Thanks again and we wish you can come back to visit us in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised and friendly staff
New hotel with great rooms. Some may not know the hotel however mention Khum Puchome hotel that's inside the same vicinity. Nothing much around the area however Nimman area is about 10 to 15 minutes walk or a 5 minutes drive depending on traffic.
Stayed 2 nights in Dec 2019
Response from Kham (Marketing/Communications Manager) on 4 Jan 2020
Hello, Thank you so much for staying with us at SYN. We really appreciate you taking the time to leave us a positive feedback that I can share with the rest of my staff. If you or future guests would like to go to Nimman from our hotel, we do have a free shuttle that will take you there on a fixed schedule. Just ask the front desk and they can give you the shuttle pickup and drop-off time. Thanks again and Happy New Year! We hope to you see you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Warm regards from SYN Boutique Hotel Team on 16 Dec 2019
Hello, Thank you for choosing to stay with us at SYN. It was a pleasure having you at our hotel and we wish you had a comfortable stay. Please come back to visit us again in the near future and we hope you had a good trip.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff made a big difference. Breakfast is good and room is comfortable
Stayed 4 nights in Nov 2019
Response from Kham (Marketing/Communications Manager) on 25 Nov 2019
Hello, Thank you for staying with us at SYN and we appreciate your kind comment. We have happy that your stay with us is comfortable and you had a good breakfast. Please come back to visit us again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel with Art Deco styling. Overall it’s very clean and a piece of art work as a whole. It’s still a new hotel so there’s some on going construction and staff seems fairly new. Once it establishes itself it’ll sure be an even better experience.
Stayed 4 nights in Nov 2019
Response from Kham (Marketing/Communications Manager) on 25 Nov 2019
Hello, Thank you for taking the time to leave us a feedback, we do appreciate it. We apologized for the minor construction as we just opened and are finishing up last minute touches to make everything as perfect as we envisioned. Thank you for staying with us at SYN and we hope you see you back to make your experience even better.

8/10 Good

Sunchul

Travelled with family
Liked: Staff & service, room comfort
Stayed 8 nights in Dec 2023
Response from Kanphitcha on 18 Jan 2024
Dear Sunchul,Thank you so much for your visit and your detailed feedback. We are delighted to hear that you have such a lovely experience with us and enjoyed our offerings.Please do not hesitate to be in touch directly at sales@synhotel.com if I can be of any assistance. We all look very much forward to welcoming you back soon again.Warmest regards from all of us at SYN Boutique Chiang MaiKanphitchaSales Manager, SYN

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 추억을 남겨준 호텔이예요. 첫날부터 휴대폰을 잃어버려 정신 없었는데 호텔 직원분들이 다같이 이리저리 알아봐주셔서 찾을 수 있었어요! 정말 감사합니다 숙박하는 내내 친절한 응대에 감동 받았습니다 숙소도 너무 깨끗하고 위치도 좋아요.
Stayed 3 nights in Dec 2023
Response from Kanphitcha on 5 Jan 2024
Dear Anonymous,Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Warmest regards,KanphitchaSales Manager, SYN

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kanphitcha on 5 Jan 2024
Dear Peter,Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Warmest regards,KanphitchaSales Manager, SYN

10/10 Excellent

SEOK HYOUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙소 분위기가 여유롭고 직원들이 너무 친절하다
Stayed 8 nights in Nov 2023
Response from Kanphitcha on 5 Jan 2024
Dear SEOK HYOUN,Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon.Please do not hesitate to contact me at sales@synhotel.com if I can be of any assistance!Warmest regards,KanphitchaSales Manager, SYN

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2023
Response from Kanphitcha on 5 Jan 2024
Dear Wai Keung,Thank you so much for your visit and your detailed feedback. We are delighted to hear that you have such a lovely experience with us and enjoyed our offerings.Warmest regards from all of us at SYN Boutique Chiang MaiKanphitchaSales Manager, SYN

10/10 Excellent

Wai Hang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置比較偏遠，其他都不錯
Stayed 4 nights in Jun 2023
Response from Kanphitcha on 29 Jun 2023
Dear Wai HangThank you very much for your visit and detailed feedback. We are delighted to hear that you have such a lovely experience with us and enjoy our services. Your comments are extremely valuable for our continuous service improvement.We all look very much forward to welcoming you back soon again.Warm regards from Chiang Mai,KanphitchaSales Manager, SYN

10/10 Excellent

Seon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
치앙마이 최고의 호텔
세계 여러 호텔들을 다녀봤지만 이만큼 지배인들이 친절한 호텔은 가본적이 없습니다. 멋진 수영장과 바텐더의 기술과 깨끗한 룸 전부 마음에 들었습니다 다시 치앙마이에 가게된다면 이 호텔을 꼭 다시 예약할겁니다 덕분에 좋은 추억을 쌓았습니다!
Stayed 2 nights in Apr 2023
Response from SYN Team on 4 May 2023
Dear Guest, Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon. Warmest regards,

10/10 Excellent

Jaekyun

Stayed 1 night in Mar 2023
Response from SYN Team on 4 May 2023
Dear Mr. Jaekyun, Thank you so much for staying with us and for sharing your wonderful feedback. I'm glad you had a wonderful time! I and our team look forward to welcoming you back again soon. Warmest regards,

8/10 Good

Pak Yin Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, good and clean but a bit slow in preparing the dishes. I saw only two staff working in the kitchen. Staff is polite and helpful. All in all, a nice boutique hotel.
Stayed 1 night in Feb 2023
Response from Uthairat Hotel Manager, SYN on 17 Mar 2023
Dear Mr. Pak Yin, Thank you so much for having stayed with us and taken time to write such a detailed review.I will take your comments on board to improve our services, so that your next visit is perfect!Warm regards from Chiang Mai,

10/10 Excellent

Tsomin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Dåligt område runt om hotellet, mkt trafik och dålig tillgänglighet för att promenera.
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
綺麗だけど
リラックスしに行ったのですが、細かい不満が多くて、全くリラックス出来ませんでした。 エレベータが非常に遅く１基でサービスエレベータも兼ねており、イライラ。部屋の中のディレクトリと実際があってない、Wi-Fiの接続に制限があり遅い、などなど、挙げ出すとキリが無いので止めておきます。
Stayed 3 nights in Aug 2022
Response from SYN Boutique Hotel. on 7 Sep 2022
Dear Valued Guest,Thank you for taking your time to review our hotel and we apologize for any inconvenience you have experienced. Your comments on the communication skill of our colleagues are well noted for further improvement and we hope to have a chance of welcoming you back again. Kind regards, SYN Boutique Hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Syn洒店，距離機場不遠，20分鐘不用就到！酒店環境非常靚，設施非常新淨，房間非常乾淨，仲要房間面積十分大，整體感覺非常好！酒店員工服務態度良好，速度快，回應快，如果下次再去清邁旅行都一定會着此酒店！
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

LuzGarcia, Ciudad de México

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno! Es un hotel nuevo, moderno y cómodo. El personal es muy atento.
Stayed 2 nights in Feb 2020

10/10 Excellent

toshi, 日本

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃も行き届き、とても綺麗なホテルでした。トイレもウォシュレットで最高でした。ベッドも寝心地の良いベッドでした。
Stayed 3 nights in Jan 2020
Response from Warm regards from SYN Boutique Hotel Team on 4 Feb 2020
Hi Toshi, Thank you for choosing to stay with us at SYN Boutique Hotel. We are happy that you find our hotel beautiful and comfortable during your stay. It was our pleasure to have you as our guest and we hope you can come back to visit again.

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2019

6/10 Okay

Kim Naipapohn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Le personnel était très accueillant bien qu un peu brouillon parfois Les chambres étaient d un grand confort Le petit déjeuné est trop typé asiatique à notre goût Bref pas mal du tout même si certains services sont améliorer
Stayed 3 nights in Dec 2019
Response from Warm regards from SYN Boutique Hotel Team on 10 Jan 2020
Hello, Thank you for staying with us at SYN. We are happy you found your stay comfortable. For breakfast, we do have Western menu such as pancakes, French toast, bacon, and more...Not just only Asian breakfast. If you are not sure, please ask our staff for the Western menu. Thank you so much and we hope you come back to visit us again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
수압이 약하고 비행기소음이 있습니다
Stayed 1 night in Dec 2019
Response from Warm regards from SYN Boutique Hotel Team on 4 Feb 2020
Hello, Thank you for choosing to stay with us during your stay. We are sorry for the weak water pressure. When our hotel is near full capacity that will affect the water system. Again, sorry for the inconvenience and we hope you can come back to visit us again.

10/10 Excellent

SAI YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值超高的超新網紅酒店！
真的非常非常滿意！！ 酒店設施無可挑剔，環境一流，服務員又親切！
Stayed 4 nights in Nov 2019
Response from Kham (Marketing/Communications Manager) on 3 Dec 2019
非常感谢您来住这里。我们很高兴让您感到满意，下一次请您再来我们的酒店。谢谢