6/10 Cukup Baik
Yelena, Plainwell
Bepergian bersama keluarga
28 Jul 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I had a terrible experience with one of the staff members at the pool. I took my two children to the pool, while I was there, I went downstairs and purchased 3 drinks for myself and my children for $30. Upon return to the pool, the live music singer announced that “there are refreshments for everyone inside”. Dozens of pool visitors went inside and grabbed drinks alcoholic and not. There was not anyone inside attending alcoholic drinks and it was free for all. However, on the way back to our room, an African American female ( with severe acne scars) told specifically to my children and myself that refreshments were for residents only and made us leave our drinks there. I felt very embarrassed in front of my children! Even if the drinks were for residents only, there should have been a sign, first of all, and alcoholic drinks should never have been left unattended in presence of minor children, period! I saw many children going inside, while no one was there.
You’ll be charged $30 resort fee in addition to your room reservation. No refrigerator or microwave in the room. Housekeeping knocked on our door 20 minutes before check out time with do not disturb sign present. Overall, not a good experience. There are better options to stay in the area.
Yelena
Menginap 1 malam pada bulan Juli 2025