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"We are satisfied with the size of the upgraded room. Our favorite part of the stay is the express bus service. It is free and has many attractive destinations for selection."

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Cannot recommend this place enough. Wish we stayed more than 1 night! free ice cream vending machine and lovely onsens that switch between men and women each day that are both gorgeous. Come here to relax, go on beautiful hikes and appreciate life. Plus the breakfast and dinner buffets were incredible with things like unlimited ikura, crab and streak! 119237272/10 "

"Very good"

"The staff in the hotel is very nice. Beyond exceptional. "

"Love the shower and bathtub."

"Great hotel and great location!"

"A great hotel for transfer"

"As with small hotels in Japan you do not raise expectations on space. Equally the Meitetsu Grand is small but practical with everything in place. The major plus is the super great location in the prime heart of train, bus station and shopping malls, food options. On top of that it has options for self washing/drying clothes which is must have in summer if you are on a longer stay. The service is another strong point of this hotel. You make a request or maintenance call and it is fixed immediately. I once had water leak from the air-conditioning on some books and they not only fixed it but compensated for the replacement. The prices also are reasonable especially those on long stays."