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Reviews of Sancrest Residence Deltamas

4 out of 5
Sancrest Residence Deltamas
Commercial Lot Blok H 3 Kota Deltamas, Desa Hegarmu, Cikarang, West Java

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The location is quite isolated but provides tranquility. There is 1 Japanese restaurant in this service apartment and luckily the food taste is quite good. There is also a convenience store in this property. Room is cosy. Air con was leaking when I checked in on first day , technician came to repair immediately and after that, all was good.
Stayed 5 nights in Mar 2023
Response from Kuretakeso Sancrest Residence on 16 May 2023
Thank you for staying with us.Hope you are happy with our service

2/10 Terrible

Lilis

Stayed 1 night in Jul 2022
Response from Sancrest on 22 Jul 2022
Dear Madam, Thank you very much for staying with us. We are apologize if we do not fulfill your expectation during your stay. If you have some issues and suggestion, please kindly share with us. We will work hard to fix the issues and to improve our services to meet your expectation. We are looking forward to welcome you again in your next visit. Warm Regards, Sancrest Residence Deltamas

8/10 Good

Lilis

Liked: Cleanliness, property conditions & facilities, room comfort
Great!
Fast check-in and check-out. A packed onigiri is served to greet my late arrival. Room is spacious and clean. I had my dinner at the Japanese restaurant, tasted the spiciest ramen I’ve ever had :D There’s a small convenient store for some last minute necessities.
Stayed 2 nights in Apr 2019
Response from Management on 17 Apr 2019
Dear Ms. Lilis, We are happy to have received your feedback, and even feel more happy to know that you enjoyed your stay with us. Guest satisfactory is our main concern so we always try our very best to make the guest feels comfortable. We are glad that you enjoy our service and will always do our best to serve you next in the future. Thank you very much for staying with us.

8/10 Good

Lilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business stay!
Great Japanese hospitality! Room is spacious & clean, good amenities, good Japanese restaurant.
Stayed 1 night in Nov 2018
Response from Putu on 12 Nov 2018
Dear Ms. Lilis, Thank you very much for your feedback. We are pleased to have serve you during your period of stay. Your satisfaction is our happiness and we will always do our best to treat you well in your future stay. Wish you well and thank you for your feedback.

8/10 Good

Tetsuya, Bangkok Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Pratama on 26 Jul 2018
Thank you very much for staying with us. We really appreciate your feedback.

10/10 Excellent

Momo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
60代の両親に泊まってもらいました。スタッフさんたちも感じ良く、施設内も清潔だし1階のレストランもおいしいと高評価でした。利用者がほとんど男性なので大浴場が男性用しかないです。
Stayed 6 nights in Dec 2023
Response from Front Office Staff on 14 Dec 2023
Thank you very much for your review. Our pleasure to serve you. We are waiting for your next trip here, we would happy for serve you.

10/10 Excellent

takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Sancrest Residence Deltamas on 10 Sep 2020
Dear Mr. Takayuki, Thank you very much for your feedback. We are grateful that you enjoy your stay with us. Looking forward for your visit again.

10/10 Excellent

Kazuiku

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Sancrest Residence Deltamas on 14 Feb 2020
Dear Sir, Thank you very much for your review. We really appreciate your feedback. It is very nice to know that you had a great time while staying with us. We are looking forward to welcome you again in the future. Sincerely, Sancrest Residence Deltamas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
毎回利用しています。
施設も充実しており、不満はありません。
Stayed 13 nights in Sep 2019
Response from Sancrest on 30 Oct 2019
ご利用ありがとうございます。ご意見ありがとうございました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
毎回利用しています。
施設も充実しており、不満はありません。
Stayed 3 nights in Sep 2019
Response from Sancrest on 30 Oct 2019
ご利用ありがとうございます。ご意見ありがとうございました。

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2019
Response from Sancrest Residence Deltamas on 11 Jun 2019
Dear Sir or Madam, Thank you very uch for staying with us. We are glad to have meet your expectations, and will work hard to fix the issue that happened during your stay. We are looking forward to welcome you again in your next visit.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変快適でした。ありがとうございます。
Stayed 25 nights in May 2019

8/10 Good

kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hot spring
Stayed 1 night in May 2019
Response from Sancrest on 7 May 2019
Dear Sir, Thank you very much for sharing your experience in staying with us. We are glad that we could give you a service that is pleasurable for you. We hope to see you soon on your next visit.

10/10 Excellent

Kazuiku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Sancrest on 5 May 2019
Dear Sir, Thank you very much for your feedback. We are glad that you had a pleasant stay with us, and we would love to serve and welcome you on your next visit. You are always welcomed here. Have a nice day

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Management on 5 Apr 2019
Thank you very much for staying with us. We really appreciate your feedback. Kindly inform us again if you need any more inquiries, we would be very happy to welcome you here at Sancrest Residence Deltamas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Pratama on 2 May 2018
Dear Customers, Thank you very much for your feedback. We hope you enjoyed your time staying at our property. We look forward to welcoming you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本のビジネスマンにやさしいホテル
大浴場が最高でした。朝に晩に入れて、とても快適でした。　朝食に和食が出たのもうれしかったです。
Stayed 3 nights in Jan 2018
Response from 河原崎 on 31 Jan 2018
お客様 このたびは当館をご利用いただき、誠にありがとうございます。私どもの自慢としております、大浴場と日本食の朝食という点についてお褒め頂き、スタッフ一同大変嬉しい気持ちで一杯でございます。今後も仰って頂いた「日本のビジネスマンにやさしいホテル」を守り、さらなるサービスでお客様をお迎えしたいと思っております。またどうぞお越しくださいませ。次回もお越しをお待ちいたしております。