Cari Chalet di Cincinnati Riverfront

"Clean and comfortable for a quick stay"

"The room was not cleaned 2 days of our stay. We had to ask to have the room vacuumed The staff do not even acknowledge you. The kitchen wasn’t stocked with coffee supplies Very poor housekeeping "

"We stayed overnight before our flight and parked at the hotel for the duration of our trip. When we came home, we called for the hotel shuttle as instructed. We were told the shuttle would leave the hotel at 7:30 and pick us up at 7:37. We were in place waiting for him by 7:25. At 7:45 I called the hotel and was told we'd missed him and he'd be back at 8:11. There's no way we missed him -- he just didn't come. Person at the front desk was no help. We ended up Ubering back to our car. This is the...

"Great choice of location as well as clean rooms"

"Great "

"Older hotel that has been renovated. Breakfast was good; the attendant was very friendly and attentive. The walls seemed a little thin as we had people talking in the room beside us til 3am. "

"Breakfast was great. Staff was welcoming. Only bummer is that room cleaning staff never cleaned our room in the 4 nights we stayed there."

"We stay at Home2Suites whenever we travel if possible because we are always very happy with our stay. We went to Cincinnati with another couple for an overnight getaway and everything was great until we got up this morning and went down for breakfast at 7 a.m when breakfast was supposed to start. The breakfast area was not open and the room was dark. The front desk staff acted like they hadn't realized it and noticed that the breakfast staff hadn't reported to work. They attempted to contact...

"Our room was clean, however there was a mildew y smell from the carpet and the sofa. I asked the main desk for air freshener, which they provided, which helped. The front office staff at night was not particularly welcoming, but the ladies who were on duty During the day were very helpful. "