Search Hotels Near Cinemark Mall St. Matthews, Louisville

"This is by far the best hotel to stay. The free breakfast and dinner was amazing.The staff was always friendly. This will always be my go to for now on. Unfortunately I did go during holiday weekend so the kids in invaded the pool and hotub. Next time I'll just check to make sure it's not a holiday. But this is the best hotel ever !!!!!"

"Clean room , not the best a/c"

"The price was higher than the usual Marriotts but it was lower class than the usual Marriots. This hotel was far from downtown 20 minutes. Not much decorated No breakfast included, rooms and everything overall outdated. The restroom has no vents, humidity rises quickly. Cleanliness was ok. Looks like they didn't change some towels or vacuumed completely in some areas. Dusty vent. Outside the window was a large intermodal storage container. The night shift African american female staff was rude with a huge attitude. We were nicely calling from the room phone to see if we could request a late check out 1pm& 1 extra toilet paper roll. She immediately got offended with an argumentative tone there was no late check out due to highly booking in the area that we had to be out by 11am and for us to go get the toilet paper at the front desk. She kept saying you have to be out by 11am out the door. So we're bummed out at the 11am check out and we noticed on the hotel door it says 12pm is check-out time. Then we start looking at out Expedia reservation and it also says 12pm. As I go get the toilet paper from the front desk I bring it up and she argues I still have to check out by 11am. I show her my phone and show her the hotel door picture I took. Then she says then whatever 12 then I guess its 12. All I am saying is no need to tone up for a simple request. Also the hotel wasn't even busy. There was plenty of availability for people I called to check and they had many many rooms."

"Clean room friendly staff"

"Great"

"It was ok"

"Breakfast was average. Ice bucket wasn’t emptied and cleaned so it made me wonder what else hadn’t been cleaned. "

"The checkin was efficient. Room was super roomy and welcoming. Was right near restaurants to walk to and a barnes and noble to get in a nice stretch of the legs."

"Great"