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"The Mandarin Oriental is well appointed in every aspect. Location to amenities, professional and friendly staff; personalised attention from arrival at the airport; check in at hotel to the time of departure - personal attention was not just for me but also to my family and friends. "

"This is a fantastic option, near the Jakarta airport. The hotel smells amazing as soon as you enter the lobby. The rooms are spacious and clean. What really stood out was the pool and gym facility. The hot pool was actually hot. The cold pool was actually ice cold. Both steam and sauna rooms were large and hot. "

"Good service"

"Staff were all very friendly & helpful "

"Yes, we had a great stay and will return to this hotel again. "

"The club lounge was excellent "

"convenient area"

"Excellent stay — great hotel, super helpful staff, especially Saskia who was very cooperative and helpful."

"From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options. What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more than made up for it. Highly recommended for a comfortable and memorable stay!"