Search Hotels Near Cleveland Clinic Family Health Center, Cleveland

"It was a horrible experience! 1.) No Shampoo or soap in the shower (after advertising it) Was anyone filling or cleaning??? 2.) Advertised Breakfast Buffet when they offer one waffle iron, that needs to be replaced, only dry oatmeal, cold cereal, bread and bagels 3.) Advertised a smoke free room when my window was wide open (assuming someone smoked there before I had the room) and it was FREEZING 4.) on the last day, had to climb up and down the stairway to load my 5 full bags and buggy. "

"The rooms were terrible "

"Nothing worked. Key didn’t work had to go back down from the 3rd floor to get new keys made. They charge $25 a wrist band to go into the pool room EVEN IF YOUR NOT SWIMMING. Jacuzzi was broken. Refrigerator had mold in it. I was a lucky one my room was available but I watched many people come back and have to switch rooms because things were broken, uncleaned, and not working. Check-in is 4pm, pool closes at 8 so you got 4 hrs to get to your room settle in and run to the pool and swim before it closes for $25 A PERSON. Make sure you put all ppl coming on the reservation to get your bands free. Restaurant charged me for plastic utensils. One elevator worked. I could keep going but second worse experience I’ve had at a hotel. NOT coming back. Male staff member was simply delightful everybody else behind that counter were not as professional as he was. "

"Staff friendly. Room clean. Breakfast great! "

"The breakfast was horrible I couldn’t even eat it"

"Is as shown, no complaints "

"Wonderful and helpful staff. Awesome service,"

"Clean"

"We absolutely loved our stay. We attended the Cavs game and it was literally a walk across the street. Valet parking was a plus. We did visit the restaurant/bar and the food was great. All staff members were very pleasant. We will definitely be planning another trip soon."