Cleveland hotel guide. Greene King hotel in Cleveland, England

"The warm welcome from check in , delivered to our well appointed room, we enjoyed a delicious dinner served by very professional staff , and again a delicious breakfast , there was nothing to criticise, thank you ."

"The staff were so friendly and helpful. Updated me when they had changed my booking due to maintenance works. It was overall a lovely stay."

"Rooms are a good size very clean the staff couldn't be more helpful the pool and spa was a delight with a well equipped gym hotel food was also very good"

"Excellent hot breakfast cooked to order and continental selection was outstanding. Room was fresh, clean and well appointed."

"For the price you are getting a private room and private bathroom, you can come and go as you please all which I found ideal, location is also good. Clean bed and linen, clean towels, good shower. No TV, staff won’t help, never fixed or alternative provided, requested reasonable 10-15% refund no response or reply. Grubby, level of cleanliness is poor, wash basin, drawers, stairs into property etc. Toilet cistern runs continuously making noise. Very noisy at night, constant repeated door slamming from pub attached, quiet in the morning. If you can stand the above then okay for the price …"

"Clean room, good location, free overnight parking outside. Room had everything it needed despite being small. Just quite hot and could hear the heating turning on and off. Easy security. Good for a one night stay. "

"Called craig for check in, was greeted with him with a blood all around his nose telling us hes not well and his girlfriend had noroviris. Don't think I've used as much hand santiser since 2020. Other was room looked good and spacious good for a night or two. Good location, The boathouse cafe over the road is a great too and just over road for for breakfast."

"Spotlessly clean and so cosy Brilliant stay Lovely pub within walking distance "

"Nice and friendly staff, free car park. The mattress should have been replaced years ago and was very uncomfortable. No sound insulation between the rooms so you can hear everything going on in the rooms above and each side. The hotel bar was like walking into the bar in star wars, so we eat at a local restaurant nearby "