Coachella Valley Preserve - Thousand Palms Oasis Preserve hotel guide. Design Hotels hotel in Coachella Valley Preserve - Thousand Palms Oasis Preserve, Desert Hot Springs

"Breakfast was great. Staff was amazing. Will absolutely be staying here again "

"Spent the weekend there on May 15/26. The pools are great and perfectly heated. Not overly crowded like the place nextdoor. The whole family had a great time. Only complaints were the beds in the poolside rooms. They were so firm it felt like wood. I don't remember them being that bad. Also unfortunately my daughter's car was broken into on the last night. We don't think they took anything but everything was gone through. I would park closer to the front of the lobby instead of the back sides of building. Definitely do not leave anything important in your cars."

"The place looked clean, and cozy. But needs some upgrade like Definitely need to replace the 2nd floor outside flooring as you could feel some soft spots when walking. The room was great clean and comfy. We got the room with the indoor hotspa and was great but also the floor in the hotspa was chipping as we could feel the pieces as walking. The room toileries definitely need some upgrade for the price of the room. Front staff were awesome, the morning cleaning staff could use some training on how to knock on doors instead of peaking thru the windows when checking to see if the people are still in the room. We didn't get to enjoy the outside pool as it was extremely windy, but did look like fun. Location and parking are easy to access."

"Very clean throughout the property. Exceptional staff. Great pool. The pool bar does close earlier than advertised. "

"The staff was friendly and very attentive. The swimming pool was great and the service in the pool area was good. The brunch buffet wasn’t the greatest and it was pricey. Overall, we enjoyed our stay and loved our night away! "

"The room wasn’t clean as expected. We saw 2 cockroaches, one the bathroom and the other one in the kitchen. The kitchen smelled bad. Carpet was dusty and old."

"The staff was extremely courteous"

"Loved it great experience "

"We had a wonderful time. Certainly we will come back."